Keith C. Leite

Company Overview: Providence, RI

• Managed daily operations for a successful small business, ensuring efficient processes and quality services.
• Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
• Promoted business via social media to generate leads and maximize brand identity.
• Enhanced company reputation by consistently delivering exceptional service quality to customers.
• Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
• Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
• Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Observed federal and local kitchen safety regulations to prevent food borne illnesses (Serv Safe & Food Service Management Certified, Rhode Island)

• Provided friendly service to clients to create a confident and professional relationship with customers
• Maintained HVAC systems as well as troubleshooting
• Maintained electrical systems throughout buildings
• Performed carpentry as needed
• Supported any contractors that were performing work on specific properties
• Drove company vehicle
• Collaborated with clients to organize jobs that needed to be performed during and after company hours

• Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time
• Reviewed maintenance program for efficiency accuracy and timeliness and provided feedback for improvement to company leadership
• Performed quality assurance steps for repairs to approve equipment for use
• Monitored daily progress and work quality to provide guidance and direction to outside contractors and installers
• Created and maintained daily and weekly reports
• Demonstrated strong organizational and time management skills while managing multiple projects
• Proven ability to develop and implement creative solutions to complex problems

• Company Overview: North Kingstown, RI
• Repaired and troubleshot radiologic equipment
• Performed radiographic imaging procedures according to established protocols
• Trained and supervised new radiologic technologists and technicians
• Supported ship navigation by inspecting, testing, and aligning equipment for proper operation
• Moved liquid cargo between tanks with use of special hoses and pumps
• Met requirements for government-issued certifications, keeping ship in full compliance
• Troubleshot and resolved mechanical problems with various systems and equipment
• Updated logs for onboard equipment and machinery following correct documentation procedures
• Read and follow blueprints and weld diagrams
• Resolved weld-related problems by researching and using appropriate repair practices
• Developed and implemented methods to increase efficiency in welding and fabrication
• Established standard operating procedures for safe and effective operation of hazardous chemical handling and disposal
• Responsible for testing piping and tank systems throughout the submarines equipment
• North Kingstown, RI