Keith Cooper

Summary

Experienced Product Owner with a track record of leading cross-functional teams and successfully implementing products. Proficient in Agile Methodologies, Test Case Writing, and Business Intelligence & Analytics. Able to translate user feedback into actionable insights for product enhancements, driving customer satisfaction.

Overview

years of professional experience

Work History

Product Owner

Bayer Crop Science

12.2022 - 07.2023

Led cross-functional teams in the development and implementation of SAAS products, and feature prioritization
Collaborated with stakeholders to gather and analyze user feedback, translating it into actionable insights to drive product enhancements and improve customer satisfaction
Utilized my negotiating skills to change the project management software from AHA to Azure Dev Ops which increased team moral and increased project delivery by 35%
Collaborate with diverse teams across the organization to grasp business needs, manage the product backlog, and effectively guide agile projects from start to finish.

Technical Product Owner

Rural Sourcing

12.2018 - 11.2022

Subject matter expert to cross-functional international team, during all sprint ceremonies, and product backlog refinement sessions
Transformed product backlog via Azure Dev Ops and met 95% of roadmap feature deadlines for three scrum teams
Commended for ability to effectively lead three teams composed of both on-shore and off-shore members while delivering (High Quality, Low Cost) services and products
Spearheaded discussions with business product owners, business heads, and delivery heads to execute product strategy and roadmap.

Business Analyst/Quality Assurance

Benefitfirst

07.2013 - 12.2018

Collaborated with Programmers/Developers and Solution Management Team to help aid with the process of setting up and supporting client and carrier implementation systems
Functioned as liaison between clients, vendors, and IT department with defining business requirements and approved programming specifications
Served as company's primary point of contact for user acceptance testing, created test scripts and queries to facilitate requirement gathering and test method execution.

Skills

Product issue resolution
User Acceptance Testing
Scrum Methodology
Product Lifecycle Management
Agile frameworks

Stakeholder relationship management
Business Analysis
Problem resolutions
Key relationship development
Technical expertise

Technology Summary

Software Diagramming Tools: Lucidchart, Microsoft Visio, Draw.io
Office Tools: Microsoft 365, Google Workspace
Database Tools: Microsoft SQL Server 2022
Project Management Tools: Jira, Confluence, Azure DevOps, AHA, Trello
Certifications and Courses: Introduction to Data Science – University of Arkansas (In Progress, Expected [November 2024)
Pending certification to build foundational knowledge in data science, including data manipulation, analysis, and visualization.
Online Courses in Project Management, Product Analytics, and Generative AI
Completed to enhance skills in project management, product development, and AI applications.
Certification in Product Owner Role Foundations and Techniques
Achieved proficiency in Agile Methodologies and Agile Project Management.
Leadership and Mentorship:Leadership Development and Communication
Mentored former colleagues, providing guidance on product management and leveraging their current skills to advance their careers. Further developed leadership and communication skills through these experiences.
Mentorship Program Participation
Engaged in a mentorship program with experienced professionals to advance communication skills, focusing on effective leadership and team collaboration.

Timeline