Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Keith Cormier

Gardner,KS

Summary

Accomplished District Manager experienced in directing sales, staffing and operations for multiple locations and large staffs. Exceptional leader of growth initiatives and new concepts for promotions, product launches and sales initiatives. An encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2
2
years of post-secondary education
33
33
years of professional experience

Work History

District Manager

Sodexo
01.2017 - 12.2019
  • Managed volume of $40 Million.
  • Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
  • Conceptualized and implemented strategies to realign operational strategies and enhance personnel management approaches.
  • Implemented new customer service model at multiple locations, resulting in 18% boost in customer service ratings.
  • Negotiated long-term contract renewals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.
  • Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Built positive and productive relationships with Clients.

Sr Director

Compass One Healthcare
02.2020 - 04.2021
  • Managed Volume $4.5 Million.
  • Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
  • Prioritized and allocated valuable resources to meet business targets.
  • Strategized and executed business plans for customer operations design, development and maintenance.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Aligned department vision, goals and objectives with company strategy to achieve consistently high results.

Manager /General Manager

Sodexo
04.1999 - 01.2018
  • Managed volume of $9.2 Million
  • Year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Received superior customer service satisfaction scores for 14 consecutive quarters.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.

Area Manager /General Manager

Morrisons
06.1989 - 04.1999
  • Managed Volume- $10.2 Million
  • Trained and mentored new employees on industry practices and business operations.
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
  • Trained new employees on proper protocols and customer service standards.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Created and implemented aggressive action plan to address pressing cost control needs.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.
  • Supported regulatory compliance by overseeing all audits to verify protocol adherence.
  • Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

Bachelors Degree - Criminal Justice/Psycology

Louisiana State University At Shreveport
Shreveport, LA
06.1987 - 05.1989

Skills

    Consulting

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Accomplishments

    Healthcare Educator of the Year- 2005

    Non Clinical Director of the Year- 2015

    Gold Level Account- 2011

    GM of the Year- 1996

    Community Service Award- 2007, 2012

Timeline

Sr Director

Compass One Healthcare
02.2020 - 04.2021

District Manager

Sodexo
01.2017 - 12.2019

Manager /General Manager

Sodexo
04.1999 - 01.2018

Area Manager /General Manager

Morrisons
06.1989 - 04.1999

Bachelors Degree - Criminal Justice/Psycology

Louisiana State University At Shreveport
06.1987 - 05.1989

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Keith Cormier