Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keith Crouch

Athens,AL

Summary

I have 17 years of experience as part of UPS’s management team. I also worked 17 years as a driver before being promoted into management. Over my 17 years as a supervisor/manager I have managed teams of as many as 70 people. Over the last 9 years, I have served as a dispatch/sort manager. I am responsible for planning and dispatching anywhere from 40-50 routes on a daily basis while planning the hours, geography of each route and planning the most efficient and cost effective way for each route to run. In addition, I also manage the sort team consisting of 20 employees that unload, sort and load packages on the routes. I am skilled at planning my staffing, allocating hours and managing workflow to meet strict production standards. I am also responsible for maintaining and instituting processes to increase efficiency and productivity to meet deadlines as well as cost goals for our operation. I believe I can take my years of experience in safety, planning, productivity and efficiency and be an asset to the team at Teledyne Brown Engineering.

Overview

36
36
years of professional experience

Work History

Dispatch/Sort Manager

United Parcel Service, UPS
, AL
06.1988 - Current
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
  • Communicated clearly and effectively with colleagues to facilitate workflow and troubleshoot issues needed.
  • Analyzed data to identify areas for improvement in the sorting process.
  • Monitored performance metrics such as efficiency, accuracy, and productivity levels among sorters.
  • Consistently met company and department objectives within budget and time constraints.
  • Created reports detailing the status of all current and upcoming projects related to sort management.
  • Identified opportunities to reduce cost and improve productivity.
  • Managed and monitored the daily operations of all sorting activities.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Supervised a team of sorters to ensure timely completion of tasks.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Planned equipment, material and manpower requirements to execute job orders.
  • Identified potential issues with equipment used in the sorting process and reported them immediately.

Education

Bachelor of Science - Biblical Studies

Whitesburg Heritage Bible College
Huntsville, AL
05-2004

Associates - Biology/Physical Education

Calhoun Community College
Tanner, AL
05-1989

Bachelor of Science - Education

Athens State University
Athens, AL

Skills

  • Warehouse Operations
  • Production Deadline Management
  • Warehouse Safety
  • Process Management
  • Records Maintenance
  • Data Entry
  • Operational Oversight
  • Production Planning
  • Cost Reduction
  • Workforce Management
  • Staff Management
  • Expense Tracking
  • Cost Control and Tracking
  • Management Development
  • Schedule Management
  • Planning Production
  • Profit and Loss Management
  • Work Planning and Prioritization
  • Workflow Management

Timeline

Dispatch/Sort Manager

United Parcel Service, UPS
06.1988 - Current

Bachelor of Science - Biblical Studies

Whitesburg Heritage Bible College

Associates - Biology/Physical Education

Calhoun Community College

Bachelor of Science - Education

Athens State University
Keith Crouch