Hi, I’m
Keith Cummings
Carbondale,IL
Summary
Experienced service-oriented driver with a 4-year track record of delivering FedEx packages. Known for intelligence, fast learning, and efficient navigation of delivery areas. Effective in communicating product information to customers. Excellent time management skills ensuring timely FedEx package delivery.
Overview
11
years of professional experience
1
Certification
Work History
FedEx Ground
Route Driver
11.2021 - Current
Job overview
- Deliver packages
- Post trip inspection
- Follow Dot Guidelines
- Excellent Customer service
- Call customers for disputes or claims
- Call customers with sign authorization packages and setup the best time to insure packages are received
- Develop great relationships with accounts.
- Decreased customer dissatisfaction 90% by providing on-time or ahead of schedule delivery.
Lowes
Install Sales Coordinator
03.2014 - 11.2021
Job overview
- Preparing work orders
- Assuring materials are correct and out on timely manner
- Communicate with customers on resolving issues and finding best product for home projects or any need
- Giving excellent customer service.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Worked closely with sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
One Hour Pass Heating & Cooling
Install Technician
08.2020 - 06.2021
Job overview
- Communicating with customers about job progress & product suggestions to further care for home
- Removing/Installing outdoor units and other systems
- Replacing line sets and ductwork
- Cleaning.
- Maintained schedule of up to 2 appointments per day.
Education
John A Logan Community College , Carterville, IL
Associate of Applied Science from Hvac
05.2020
University Overview
- EPA Certified
John A. Logan Community College, Carterville, IL
Associate of Applied Science from HVAC Installation And Repair
05.2020
Carbondale Community High School, Carbondale, IL
High School Diploma
05.2008
Skills
- Vehicle inspections
- Strong Work Ethic
- Excellent customer service
- Vehicle maintenance knowledge
- Product Inspection
- Route Planning
References
- Jason Stutes, HVAC instructor, 618-985-2828 ext 8251
- Salena Pierre, Hampton Inn Mgr, 630-770-4206
- Andre Miles, FedEx Ground, 618-841-0191
- DariusWilson Aetna Better Health, 618-525-13186
Certification
- EPA certified
Additional Information
I am willing to learn and gain new experience with a company. By gaining knowledge, I desire to become value to any team or company that I join.
Timeline
Route Driver
FedEx Ground
11.2021 - Current
Install Technician
One Hour Pass Heating & Cooling
08.2020 - 06.2021
Install Sales Coordinator
Lowes
03.2014 - 11.2021
John A Logan Community College
Associate of Applied Science from Hvac
John A. Logan Community College
Associate of Applied Science from HVAC Installation And Repair
Carbondale Community High School
High School Diploma
- EPA certified
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