Keith Cunningham
Las Vegas,NV
Summary
Highly organized scheduling specialist with hands‑on experience managing labor plans, forecasting staffing needs, and improving operational efficiency within the hospitality industry. Ready to apply these transferable skills to a project manager role focused on coordinating teams, driving timelines, and supporting successful project delivery.
Overview
16
16
years of professional experience
Work History
Workforce Management Specialists
Aria Resort & Casino
02.2017 - Current
- Developed and refined schedules for over 8000 employees to ensure optimal staffing coverage.
- Managed call outs and time off requests for 60+ departments
- Assisted in producing and updating documents, reports, and tracking spreadsheets using Excel, Workday, Kronos, and Virtual Roster.
- Collaborated with department managers to identify and address employee staffing issues
Cable Installer
Nevada Army National Guard
06.2017 - 06.2023
- Oversaw preventive maintenance operations to ensure optimal performance and reliability of section vehicles.
- Planned and Installed Cat 5 and fiber cables throughout Area of Operation on training exercises
- Ensured operational functionality to support mission objectives and resolve technical issues.
Convention Group Desk /Front Desk Agent
ARIA Resort & Casino
12.2009 - 02.2017
- Oversaw management of 10+ convention groups with attendance ranging from 25 to 2000 participants.
- Attended Pre-Convention meetings, informed services provided and determined needs
- Liaison between Group contact, various departments and attendees
- Compiled and delivered reports on change updates and requests in a timely manner.
- Delivered five-diamond service by greeting guests, providing assistance, and addressing inquiries to enhance guest experience.
Education
Bachelor of Science - Business Management, Marketing
University of Nevada - Las Vegas
05-2010
Skills
- Microsoft Office
- Skilled multi-tasker
- Problem solving
- Prioritizing
- Decision making
Accomplishments
- Received the Army Commendation Medal
- Received Aria ‘Award’ Coin
Timeline
Cable Installer
Nevada Army National Guard
06.2017 - 06.2023
Workforce Management Specialists
Aria Resort & Casino
02.2017 - Current
Convention Group Desk /Front Desk Agent
ARIA Resort & Casino
12.2009 - 02.2017
Bachelor of Science - Business Management, Marketing
University of Nevada - Las Vegas
Hobbies
- Coaching kids baseball and softball teams
- Equipment manager for SVGS
- Playing poker