Summary
Overview
Work History
Education
Skills
Computer System Proficiency
Philanthropic Experience
Skills And Qualities
References
Timeline
Cashier

KEITH DIAMOND, JR.

Rome,GA

Summary

Extroverted, independent thinker, and ambitious talent, dedicated to achieving company goals. Able to work in fast-paced environments with competing deadlines and quality output. Ability to work with a high level of accuracy while exercising discretion and professional judgment in all scenarios. Organized and motivated college-educated individual available to utilize high-level communication skills, customer service, relationship building, and leadership abilities to foster career growth and use of interpersonal skill set. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

5
5
years of professional experience

Work History

Cashier

American Thrift Store
Rome, GA
11.2025 - Current
  • Processed customer transactions efficiently using point-of-sale system.
  • Maintained accurate cash drawer and balanced daily receipts.
  • Assisted customers with inquiries, enhancing shopping experience and satisfaction.
  • Implemented inventory management practices to streamline stock organization.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Coordinated with team members to restock shelves promptly during peak hours.

General Member

Black Student Union
08.2021 - 04.2025
  • As a general member, serve as a liaison between Black students and the campus administration to assist with promoting the unification and solidarity of Black students for problem-solving defining & practicing Black culture.
  • Creating and sharing economic opportunities for prosperity within the community of Black students on campus.

General Member

Prism Club
08.2021 - 04.2025
  • Serve as an advocate and general member to expand access to LGBTQ-inclusive education and sexual health resources for all students. Aid in executing the club's goal to make sure everyone feels included in their community, regardless of race, ethnicity, religion, sexual orientation, gender identity, or gender expression.

President

Anime Club
03.2022 - 03.2023
  • Lead efforts as President for the growing community of name, comics, gaming, and nerdy enthusiasts.
  • Executed the club's overall objectives, mission statement, and value system. Managed a yearly budget, including cash flows, costs, and expenditures. Organized fundraising events to support club activities.
  • Reported quarterly to campus administration of significant results.

Sales Associate, Summer Associate

Shoe Show
05.2022 - 07.2022
  • Demonstrated exceptional customer service by greeting customers, identifying their needs, making suggestions, keeping records, stocking shelves, preventing theft, and keeping the premises clean.
  • Expert working knowledge of the Point-of-Sale system, merchandise knowledge, and problem-solving skills.
  • Ensured the store was a presentable and comfortable environment for all customers. Work independently to deliver quality work.
  • Display great communication skills, a friendly personality, and a high level of attention to detail in all sales and tasks.

Education

Bachelor of Arts - Business Administration

Young Harris College
Young Harris
05.2025

High School Diploma -

Rome High School
Rome, GA
05.2021

Skills

Interpersonal Skills

Product promotions

Calm demeanor

Relationship building

Goal oriented

Flexible schedule

Public Speaking

Flexibility and adaptability

Critical Thinking

Decision Making & Judgement

Organizational Learning

Diversity & Inclusion

Relationship Building

Situational Awareness

Collaboration/Teamwork

Time Management

Communication Skills

Computer System Proficiency

  • Microsoft Office Suite (Microsoft Word, Excel, PowerPoint, Teams and Outlook)
  • Zoom
  • WebEx
  • Google Workspace (Docs, Sheets, Slides, Drive)
  • Database & Business Systems

Philanthropic Experience

  • Black Student Union, General Member, 09/21, 05/25, As a general member, serve as a liaison between Black students and the campus administration to assist with promoting the unification and solidarity of Black students for problem-solving defining & practicing Black culture., Creating and sharing economic opportunities for prosperity within the community of Black students on campus.
  • Anime Club, President, 04/22, 04/23, Lead efforts as President for the growing community of name, comics, gaming, and nerdy enthusiasts., Executed the club's overall objectives, mission statement, and value system. Managed a yearly budget, including cash flows, costs, and expenditures. Organized fundraising events to support club activities., Reported quarterly to campus administration of significant results.
  • Prism Club, General Member, 09/21, 05/25, Serve as an advocate and general member to expand access to LGBTQ-inclusive education and sexual health resources for all students. Aid in executing the club's goal to make sure everyone feels included in their community, regardless of race, ethnicity, religion, sexual orientation, gender identity, or gender expression.

Skills And Qualities

  • Interpersonal Skills
  • Public Speaking
  • Flexibility and adaptability
  • Critical Thinking
  • Decision Making & Judgement
  • Organizational Learning
  • Diversity & Inclusion
  • Relationship Building
  • Situational Awareness
  • Collaboration/Teamwork
  • Time Management
  • Communication Skills

References

References available upon request.

Timeline

Cashier

American Thrift Store
11.2025 - Current

Sales Associate, Summer Associate

Shoe Show
05.2022 - 07.2022

President

Anime Club
03.2022 - 03.2023

General Member

Black Student Union
08.2021 - 04.2025

General Member

Prism Club
08.2021 - 04.2025

Bachelor of Arts - Business Administration

Young Harris College

High School Diploma -

Rome High School