Keith Dockter
Wichita,Kansas
Summary
Dedicated Community Outreach with advanced understanding of marketing, organizational and service principles. Excellent communication and planning abilities.
Overview
9
9
years of professional experience
Work History
Director of Admissions & Outreach
Holland Pathways
04.2021 - 08.2024
- Supervised and supported admissions and outreach staff, providing training, guidance, and performance evaluations.
- Built partnerships and nurtured relationships with local organizations, healthcare providers, schools, law enforcement, and other community partners to enhance referral networks.
- Represented the treatment facility at various community meetings, conferences, and public forums to advocate for the needs of individuals with substance abuse issues and promote understanding and support.
Community Liaison
Bel Aire Recovery Center
05.2019 - 03.2021
- Successfully building partnerships with local organizations, healthcare providers, schools, law enforcement, and community groups.
- Effectively raise awareness and reduce stigma surrounding substance abuse by advocating for individuals in treatment and fostering understanding within the community.
- Served as liaison between treatment facility and community, effectively conveying updates, changes, and successes of treatment program.
DME Technician
Ascension Via Christi
04.2017 - 05.2019
- Increased inventory accuracy with diligent tracking and documentation of all DME supplies.
- Ensured patient safety by adhering to strict sanitization protocols when handling DME equipment.
- Enhanced team efficiency by conducting regular training sessions for new DME technicians.
- Improved patient satisfaction by providing accurate and timely delivery of DME equipment.
Fron End Supervisor
Dillons Grocery Store
10.2015 - 04.2017
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
Education
Associate of Arts - Social Work
Butler Community College
Andover, KSSkills
- Ability to lead, motivate, and manage a team effectively, including admissions staff and outreach coordinators
- Excellent verbal and written communication skills to interact with clients, families, staff, and community
- Proficiency in building and maintaining relationships in the community
- Awareness and sensitivity to the diverse backgrounds of clients and community members, including cultural, socioeconomic, and personal factors
Timeline
Director of Admissions & Outreach
Holland Pathways
04.2021 - 08.2024
Community Liaison
Bel Aire Recovery Center
05.2019 - 03.2021
DME Technician
Ascension Via Christi
04.2017 - 05.2019
Fron End Supervisor
Dillons Grocery Store
10.2015 - 04.2017
Associate of Arts - Social Work
Butler Community College
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