Keith Doucette
Albemarle,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Operations Superintendent
North Carolina Air National Guard
Charlotte, NC
01.2003 - Current
- Established and enforced procedures and work standards, promoting team performance and safety.
- Managed a team of supervisors responsible for overseeing day-to-day operations within assigned areas.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Evaluated current operating procedures and identified opportunities for improvement.
- Performed root cause analysis on process issues and developed corrective action plans as needed.
- Organized meetings with stakeholders from various departments in order to discuss operational challenges and solutions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Oversaw day-to-day military activities in accordance with mission objectives.
Police Officer
Cornelius Police Department
Cornelius, NC
05.2009 - 03.2016
- Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
- Conducted investigations into traffic accidents and violations, including interviewing witnesses and collecting evidence.
- Collaborated with community members to educate public regarding issues such as drug abuse prevention and traffic safety.
- Developed and maintained relationships with local residents, business owners, and other stakeholders in the community.
- Managed crime scene investigations by collecting evidence, performing fingerprinting and taking videos and photos of scenes.
- Obtained warrants to search properties for evidence of criminal activity.
Education
MBA - Public Administration
Columbia Southern University
Orange Beach, AL04-2018
Bachelor of Science - Criminal Justice
Western Carolina University
Cullowhee, NC07-2009
Associate of Science - Criminal Justice
Community College of The Air Force
Montgomery, AL07-2009
Skills
- Employee Development
- Safety Compliance
- Operations Management
- Project Planning
- Operations Oversight
- Rule Enforcement
- Public Speaking
- Problem-Solving
Timeline
Police Officer
Cornelius Police Department
05.2009 - 03.2016
Operations Superintendent
North Carolina Air National Guard
01.2003 - Current
MBA - Public Administration
Columbia Southern University
Bachelor of Science - Criminal Justice
Western Carolina University
Associate of Science - Criminal Justice
Community College of The Air Force
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