Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keith Dowd

Chicago,IL

Summary

Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness.

Overview

6
6
years of professional experience

Work History

Direct Support Professional

Envision Unlimited
Chicago, IL
01.2024 - Current
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Assisted individuals in learning and developing new skills.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Tracked and reported clients' progress based on observations and conversations.
  • Transported clients to doctor's appointments and errands.
  • Assisted individuals in development of social skills to become integrated in community.

Home Health Aide

Help at Home Senior Care
Chicago, IL
06.2022 - Current
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Assisted clients with bathing, dressing and incontinence care.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.

Paratransit Driver

Mv Transportation Inc.
Chicago, IL
11.2023 - 01.2024
  • Took disabled individuals and senior citizens to local destination.
  • Ensured proper operation of vehicle before each trip, including safety checks.
  • Communicated with dispatch personnel regarding pick-up times and locations for assigned routes.
  • Provided courteous customer service to all passengers, responding to inquiries and addressing any concerns or complaints.
  • Transported passengers with physical and mental disabilities in a safe and timely manner.

Entrepreneur

Self-employeed
Chicago, IL
02.2021 - 08.2021
  • Developed and updated website and social media profile pages to market products and services.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Established pricing structures for products and services.
  • Assessed risk factors associated with new investments and initiatives.
  • Analyzed industry trends to identify potential opportunities for growth.

Overnight Stocker and Receiver

Jewels Osco
Chicago, IL
06.2020 - 01.2021
  • Unloaded trucks, moved incoming freight to storage areas, unpackaged products from containers.
  • Stocked shelves and rotated product according to code dates.
  • Ensured that all products were stored properly in the correct area of the warehouse and labeled correctly.
  • Restocked returned goods into designated areas within the store and warehouse as needed.
  • Inspected equipment daily to ensure proper working order prior to use.
  • Complied with safety regulations and maintained cleanliness of work environment at all times.

Uber Partner

Uber Eats
Wilberforce, OH
09.2019 - 04.2020
  • Greeted passengers and provided a safe and comfortable ride to their destination.
  • Followed company policies and procedures related to driver conduct on the road.
  • Maintained cleanliness of interior and exterior of vehicle.
  • Displayed excellent time management skills by arriving at pickup locations early or on time.
  • Assisted passengers with loading luggage into the trunk of the car when needed.

Cashier

Fairplay Finer Foods
Chicago, IL
08.2018 - 08.2019
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Learned roles of other departments to provide coverage and keep store operational.

Education

High School Diploma -

CICS Ralph Ellison
Chicago, IL
05-2019

Some College (No Degree) - Psychology

Central State University
Wilberforce, OH

Some College (No Degree) - Psychology

Iowa State University
Ames, IA

Skills

  • Behavioral Management
  • ADL support
  • Care Delivery
  • Transportation
  • Patient Management
  • First-aid and CPR
  • Health Services
  • Appointment Scheduling
  • Customer Service
  • Proper Stacking and Storage
  • Shelf Stocking
  • Heavy Lifting
  • Cleaning procedures
  • Performance Improvement
  • Inventory reporting

Timeline

Direct Support Professional

Envision Unlimited
01.2024 - Current

Paratransit Driver

Mv Transportation Inc.
11.2023 - 01.2024

Home Health Aide

Help at Home Senior Care
06.2022 - Current

Entrepreneur

Self-employeed
02.2021 - 08.2021

Overnight Stocker and Receiver

Jewels Osco
06.2020 - 01.2021

Uber Partner

Uber Eats
09.2019 - 04.2020

Cashier

Fairplay Finer Foods
08.2018 - 08.2019

High School Diploma -

CICS Ralph Ellison

Some College (No Degree) - Psychology

Central State University

Some College (No Degree) - Psychology

Iowa State University

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Keith Dowd