Keith Dumas

Developed new facility culture to optimize use of expanding digital and physical warehouse systems.

• Executed swift inventory updates using barcode scanning devices.
• Tracked and documented shortages and overages in inventory.
• Facilitated communication between departments for effective stock replenishment.
• Maintained workplace adherence to safety regulations.
• Conducted periodic inventories and physical counts of product supplies.
• Formulated protocols for receiving supplies in the warehouse.
• Investigated discrepancies between physical counts and computer records.
• Uncovered opportunities to optimize procedures within the facility.
• Initiated and executed streamlined inventory control mechanisms.
• Kept inventory records precise and current.
• Ensured proper storage conditions for all items in the warehouse.
• Coordinated logistics for inventory movement between locations.
• Coordinated receipt of incoming materials and verified accuracy of items received.
• Assessed incoming goods to identify any damages.
• Trained new employees on inventory management practices and procedures.
• Identified and resolved inventory problems, including damaged or lost items.
• Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
• Implemented loss prevention strategies to reduce shrinkage and waste.
• Conducted regular inventory audits to maintain accuracy.

Strengthened departmental workflows to support a welcoming and professional environment.

• Developed and implemented effective inventory control systems.
• Monitored stock levels to ensure availability of products.
• Conducted periodic inventories and physical counts of product supplies.
• Investigated discrepancies between physical count and computer records.
• Ensured proper storage conditions for all items in storage locations.
• Analyzed sales trends to anticipate future needs, and adjust inventory accordingly.
• Managed purchase orders with vendors to maintain optimal stock levels.
• Utilized barcode scanners to quickly update inventories in the system.
• Liaised with logistics personnel regarding shipping schedules and order fulfillment.
• Coordinated inventory, stocking, and ordering.
• Oversaw efficient receiving and inventory management to keep stock within optimal levels.
• Stocked shelves, racks, and bins with new or transferred merchandise.
• Read orders to obtain item numbers, and locate merchandise in bins or on shelves.

Creating a good customer experience by working with a diverse set of individuals in the execution of tasks.

• Conducting routine display audits.
• Repair and replacement of displays.
• Maintenance of price tags.
• Replenishment of merchandise.
• Adjust product inventory levels to ensure proper fulfillment.
• Customer direction and steering.
• Reallocation of returning merchandise.
• Removal of unsuitable or discontinued products.
• Sales department maintenance.

Working with internal and external customers to create an experience that helps drive a company culture.

• Contacting customers prior to delivery to confirm and coordinate delivery times.
• Loading and securing items in trucks.
• Recording each delivery using the proper paperwork before leaving the warehouse.
• Keeping the warehouse and associated outside areas neat and clean at all times.
• Communicates customer complaints, requests, and feedback to company management.

Leading teams in creating and maintaining a high standard of efficient operations.

• Performed multiple supervisory positions that created great teams.
• Two drive sales goals by utilizing the following abilities.
• Performing nightly store and team performance audits.
• Training new employees on proper protocols and customer service standards.
• Analyzing customer levels and planned resources according to needs.
• Designing and executing improvement plans.
• Actively patrolling around the facility frequently to check activities.
• Interviewing job candidates and making staffing decisions.
• Directing and assigning specific duties to employees to best meet the needs of the store.
• Creating visually appealing store layouts and displays to drive sales goals.