Keith Edmonson
Puyallup,WA
Summary
Dynamic leader with a proven track record in sales and marketing management at Holiday Inn, where I significantly boosted sales figures through strategic planning and effective team leadership. Skilled in culinary arts and customer service, I excel in fast-paced environments, demonstrating exceptional communication skills and a knack for exceeding targets.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales and Marketing Manager
Holiday Inn
Sioux Falls, SD
10.2023 - 08.2024
- Accept and deny bids for large room blocks and events
- Large budget management
- Examine and analyze sales figures and decide best course of action working closely with general manager and clients
- Advise on and monitor marketing campaigns and promotional activities;
- Produce and/or assess reports and recommendations concerning marketing and sales strategies
- Monitor front desk when GM /AGM are unavailable
- Manage set up and tear down of Banquet rooms and managing set up of audio and catering
Banquet Manager/Restaurant Manager
Crooked Pint/ Holiday Inn and Suites
Sioux Falls, SD
01.2022 - 10.2023
- Manage all Banquets in Holiday Inn and help run Banquets in the restaurant
- Take care and fill out all billing and make sure proper charges are made
- When needed help prepare food items for Banquets
- Manage Restaurant when needed
- Run staff of up to 6 and coordinate service
- Assign cleaning duties, sections, and handle all guest complaints or issues
- Handle all money and safe and open / close the restaurant
- Coordinate and communicate with Hotel Management and staff when needed
Processor 1/Customer Service/Mailroom
Metabank
04.2021 - 01.2022
- Help start and maintain new line of credit product
- Monitor and process incoming customer service cases
- Create procedures and plans for team and for specific programs
- In take incoming and outgoing ques for errors, and maintain completed numbers in each section that is being monitored
- Make outgoing and handle incoming customer service calls as needed
- Help out in mailroom : folding, intaking mail, working day old and returned mail, printing and mailing forms, letters
- Managing faxes and fax ques
Electronics Team Lead
Target
Sioux Falls, SD
11.2019 - 02.2021
- Help any and every guest that comes back to electronics for help
- Deal with electronics issues and troubleshooting
- Keep shelves stocked and work new freight out to the floor
- Keep electronics area and cash wrap area clean and neat
Home Inspector
Quadrant Homes
Puyallup, WA
12.2017 - 10.2019
- Run clean-up crew in absence of manager
- Keep construction site safe by providing efficient and productive solutions to daily tasks and cleaning schedules
Canvasser/Fundraiser/Outreach Coordinator
Heffer Project
Seattle, WA
05.2014 - 11.2017
- Memorize scripts ranging from 1 to 2 pages long
- Face to face fundraising
- Responsible for daily and weekly sign up quotas
- Responsible for team of up to 3 people
- Brainstorm new outreach strategies
Assistant Manager
Aeropostale
Puyallup, WA
11.2015 - 07.2016
- Manage, Open/Close store
- Run team of up to 6 people
- In charge of visual marketing in the store
- Scheduling appropriate amounts of people on a weekly basis
- Train new employees on register skills, loss prevention and overall customer service
- Apply excellent customer service to any and every situation
Pastry Chef
Pimienta Bistro and Bar
Federal Way, WA
05.2013 - 10.2015
- Maintain and guarantee quality of baked items and desserts leaving the kitchen
Education
College Degree - Culinary Arts & Business Management
The Art Institute of Seattle
Seattle, WA01.2012
Skills
- Cooking
- Kitchen Experience
- Store Management
- Sales
- Culinary Experience
- Fundraising
- Kitchen Management Experience
- Profit & Loss
- Restaurant Experience
- Catering
- Loss Prevention
- Merchandising
- Food Preparation
- Banquet Experience
- Leadership
- Food Safety
- Inventory Control
- Supervising Experience
- POS
- Microsoft Office
- Menu Planning
- Labor Cost Analysis
- Customer service
- Food service
- Restaurant experience
- Cash register
- Cash handling
- Administrative experience
- Computer skills
- Communication skills
- Time management
- Front desk
- Marketing
- Fraud prevention and detection
- Bartending
- Social media management
- Upselling
- Google Docs
- Wine knowledge
- Management
- Restaurant management
- Hospitality
Certification
Driver's License
Languages
English, Fluent
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Sales and Marketing Manager
Holiday Inn
10.2023 - 08.2024
Banquet Manager/Restaurant Manager
Crooked Pint/ Holiday Inn and Suites
01.2022 - 10.2023
Processor 1/Customer Service/Mailroom
Metabank
04.2021 - 01.2022
Electronics Team Lead
Target
11.2019 - 02.2021
Home Inspector
Quadrant Homes
12.2017 - 10.2019
Assistant Manager
Aeropostale
11.2015 - 07.2016
Canvasser/Fundraiser/Outreach Coordinator
Heffer Project
05.2014 - 11.2017
Pastry Chef
Pimienta Bistro and Bar
05.2013 - 10.2015
College Degree - Culinary Arts & Business Management
The Art Institute of Seattle
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