Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keith Feggins

Voorheesville,NJ

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

16
16
years of professional experience

Work History

Private Caregiver

Johnson Family
07.2021 - Current
  • Monitored client health conditions, documenting changes for healthcare professionals.
  • Assisted clients with daily living activities, promoting independence and comfort.
  • Administered medications as prescribed, ensuring adherence to care plans.
  • Supported mobility and physical activities to enhance overall well-being.
  • Maintained a safe and clean environment, reducing the risk of infection or injury.
  • Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.

Production Worker

Butterball Farms
10.2020 - 07.2021
  • Operated machinery to assemble products efficiently and maintain production flow.
  • Monitored quality control processes to ensure compliance with safety standards.
  • Collaborated with team members to optimize workflow and reduce downtime.
  • Trained new employees on operational procedures and safety protocols.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.

Casino Attendant

Sweepstakes
05.2009 - 10.2020


  • Collaborated with team members to ensure smooth operation during peak hours.
  • Promoted responsible gambling practices by monitoring patron behavior and addressing potential problem gambling situations tactfully.
  • Ensured compliance with gaming regulations by diligently adhering to established protocols regarding payouts, disputes, and reporting requirements.
  • Maintained vigilance for potential security risks, reporting suspicious activity to supervisors or security staff as necessary.
  • Assisted in the training of new attendants, sharing best practices for customer service, game management, and cash handling procedures.
  • Provided excellent guest experiences through effective front-line service, addressing questions and concerns in a timely manner.

Education

High School Diploma -

Pemberton Township High School
Pemberton, NJ
06-2001

Skills

  • Empathy display
  • Critical thinking
  • Active listening
  • Problem resolution
  • De-escalation techniques

Timeline

Private Caregiver

Johnson Family
07.2021 - Current

Production Worker

Butterball Farms
10.2020 - 07.2021

Casino Attendant

Sweepstakes
05.2009 - 10.2020

High School Diploma -

Pemberton Township High School

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