Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Keith Fluitt

Winston-Salem,USA

Summary

Dynamic professional with extensive expertise in customer service spanning over 9 years and 4 years dedicated to healthcare sector. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Laboratory Technician

Novex Innovations
Winston-Salem, NC
02.2025 - Current
  • Prepared reagents and solutions following established protocols to ensure consistency.
  • Maintained laboratory equipment through calibration checks and troubleshooting of malfunctions.
  • Inspected incoming products for defects; sanitized and processed items accordingly.
  • Participated in meetings to discuss progress on research initiatives with staff members.
  • Ensured accuracy of laboratory documentation by maintaining and updating batch records daily.

Surgery Coordinator

Wake Forest Baptist Hospital
Winston-Salem, NC
06.2022 - 02.2025
  • Scheduled routine, urgent, and elective procedures for patients efficiently.
  • Coordinated peer-to-peer communications to facilitate approvals for procedures.
  • Faxed necessary information and contacted insurance providers to ensure procedure authorizations.
  • Managed daily operations of the surgery department including budgeting, staffing, training, scheduling.
  • Scheduled appointments for patients, prepared necessary paperwork, and provided information regarding pre-operative instructions.

Patient Service Coordinator III

Novant Health, Inc.
Winston-Salem, NC
02.2021 - 06.2022
  • Updated patient demographic information, posted charges and copays, and scheduled appointments.
  • Rescheduled appointments as needed, coordinating changes with patients and professionals.
  • Assigned new patients to appropriate PAs or MDs based on diagnosis and urgency.
  • Maintained front desk operations to ensure optimal patient care and facility efficiency.

Manufacturing/Aseptic Disinfecting Associate

WuXi AppTec
Philadelphia, PA
10.2018 - 05.2019
  • Sanitized lab post-processing to ensure cleanliness.
  • Sterilized, prepared, wrapped, and organized equipment into instrument trays for procedures.
  • Maintained batch records of sterilization procedures, items processed, equipment maintenance, and supplies
  • Conducted sample processing using different laboratory techniques and equipment

Education

DA I Certification - Dental Assistant

EduDent School of Dental Assisting
Greensboro, NC
01.2020

Bachelors of Science -

Winston-Salem State University
Winston-Salem, NC
05.2018

Skills

  • Customer service
  • Sample processing
  • Data entry
  • Laboratory equipment maintenance
  • EPIC software proficiency
  • Microsoft Office applications
  • Team collaboration
  • Time management
  • Multi-tasking abilities
  • Sterilization techniques
  • Advanced computer skills

Certification

  • CPR

References

Available Upon Request

Timeline

Laboratory Technician

Novex Innovations
02.2025 - Current

Surgery Coordinator

Wake Forest Baptist Hospital
06.2022 - 02.2025

Patient Service Coordinator III

Novant Health, Inc.
02.2021 - 06.2022

Manufacturing/Aseptic Disinfecting Associate

WuXi AppTec
10.2018 - 05.2019

DA I Certification - Dental Assistant

EduDent School of Dental Assisting

Bachelors of Science -

Winston-Salem State University