Keith Giles
Whippany,NJ
Summary
Human Resources professional experienced working within diverse environments. Perspective provides the ability to work with all levels of management, balance multiple tasks and thrive in a deadline-driven and proactive team environment. Able to develop and maintain productive relationships with colleagues, customers, and staff at all levels through a flexible, versatile approach and a sense of humor in a fast-paced environment. Experienced in handling confidential and secure information, providing initiatives to increase employee satisfaction and retention, benefits training, and legal compliance regarding safety and worker compensation claims.
Overview
11
11
years of professional experience
Work History
Benefits Assistant, Mailroom Manger
- Managed for all benefits, HR data and payroll for 500+ employees
- Maintained company benefits website
- Provided counseling and everyday needs to employees
- Researched, update and maintain on-line enrollment system
- Delivered yearly Total Rewards Statement
- Lead taskforce developing Wellness Program strategies,
- Coordinated benefits for subsidiary employees
- 4
- Initiated medical benefits for new employees
- Conducted job interviews
- Scheduled software training for all employees
- Revised tuition aid plan
- Delivered Mail.
Benefits Manager
Genmab USA, Inc
02.2021 - Current
- Assist in the overall design, administration, delivery and support of the organization’s employee benefits programs and related procedures to ensure successful adoption and compliance with all applicable laws
- Serve as benefits subject matter expert and liaison to the company’s benefits brokers, carriers and vendors
- Serve as an internal benefits consultant and educator to employees
- Interpret and explain policy and coverage information, plan documents and other benefits-related topics and
- Materials in easy-to-understand terms appropriate to his/her audience
- Support the annual benefits renewal and open enrollment processes, including plan and vendor evaluation, cost and utilization analyses, and data audit and reconciliation
- Immigration process and development with TA team in Workday.
Benefits Manager
Ipsen Biopharmaceuticals, Inc
02.2018 - 04.2021
- Assist in the overall design, administration, delivery and support of the organization’s employee benefits programs and related procedures to ensure successful adoption and compliance with all applicable laws
- Serve as benefits subject matter expert and liaison to the company’s benefits brokers, carriers and vendors
- Serve as an internal benefits consultant and educator to employees
- Interpret and explain policy and coverage information, plan documents and other benefits-related topics and
- Materials in easy-to-understand terms appropriate to his/her audience
- Support the annual benefits renewal and open enrollment processes, including plan and vendor evaluation, cost and utilization analyses, and data audit and reconciliation
- Coordinate benefits-related data requests and provision to ensure the timely and accurate submission of data for
- Compliance, audit and reporting purposes
- Assist in the development of impactful benefits-related HR Analytics, including ongoing reporting of dashboards and ad-hoc reports
- Ensure benefits programs and processes are documented and compliant with team strategies, policies and governmental regulations
- Proactively collaborate with the HR Team and Business Partners in program delivery and other projects as assigned
- Effectively manage vendor and third-party administrator relationships
- Continually evaluate existing benefits programs and processes; make recommendations for enhancements or improvements in support of strategic initiatives or as triggered by changes to available environments, regulation, technology or business needs
- Plan, implement, and evaluate wellness programs, coordinate with key partners on programs, projects, and initiatives
- Manage Canada employee’s benefits, disability claims and other issues
- Assist with writing the Summary Plan Descriptions, filing Form 5500's, administering plans in compliance with
- ERISA and other government regulations, and maintained necessary benefit records and files
- Manage relationships and the exchange of information with insurance carriers and external brokers and consultants for, claim and utilization data, enrollment information and renewals.
Director of Benefits
Goodwill Industries
Astoria, NY
05.2017 - 02.2018
- Ensures that all benefit plans follow federal (ERISA, HIPPA, COBRA, PPACA, etc.) and state laws and that benefits staff is fully trained on regulations
- Complies with reporting and audit requirements of all regulatory agencies
- Directs the preparation of plan documents, summary plan descriptions, Form 5500 filings, etc
- Manages the facilitation of day-to-day benefits administration, ensuring that inquiries and complaints are brought to resolution in a prompt and courteous manner
- Provides advice and counsel to benefits staff and other team members to resolve issues and promote understanding of company benefit programs.
Assistant Director of Benefits and Compensation
Teachers College
New York, NY
10.2015 - 03.2017
- Administered, processed, maintained company benefit programs including health & welfare plans, short and long-term disability, worker's compensation, 401k, Flex Spending Accounts, FMLA, COBRA, leaves of absence
- Handled all 403(b) communications, conversion, reconciliation, file loads, loans, and hardship loans
- Managed relationships and the exchange of information with insurance carriers and external brokers and consultants for, claim and utilization data, enrollment information and renewals
- Assisted with writing the Summary Plan Descriptions, filing Form 5500's, administering plans in compliance with ERISA and other government regulations, and maintained necessary benefit records and files
- 3
- Responsible for federal and state regulations governing benefit plans including ERISA, COBRA, HIPAA, IRC
- Section 125, 109, 132, ACA
- Created and updated descriptions and salaries for new and current positions
- Managed marketing data collection and analysis process and developing systems to report salary ranges and changes in local markets
Benefits Manager
Suburban Propane
Whippany, NJ
10.2013 - 09.2015
- Negotiated benefits plans contracts and plan design for annual enrollment
- Processed monthly insurance billing, ensuring accurate participant enrollment and terminations
- Prepared 5500 for government Audit on companies 401k plan and all welfare plans
- Conducted monthly benefit audits to ensure accuracy.
Benefits Manager
Everyday Health Inc
New York, NY
09.2010 - 09.2013
- Managed external service provider, carrier and third-party administrator relationships
- Processed monthly insurance billing, ensuring accurate participant enrollment and terminations
- Served as primary point of contact for problem solving and claims resolution
- Responsible for effective communication and enforcement of company policies
- Created, communicated, and implemented new benefits strategy and programs
- Supported benefits management in of acquisitions, mergers and divestitures
- Maintained current knowledge of applicable state, federal and local employment law and regulations
- Administered benefits policies, procedures, and programs, including retirement group medical, dental, life, disability, commuter, flexible spending accounts and service award program.
Education
M.S - Organizational Development
Manhattanville College
B.S - Business Administration
Mercy College
Skills
- Benefits Management Wellness Programs Microsoft Office Customer Service
- Implementation Annual Audits ADP/PS/Ceridian/Oracle Employee Relations
- Strategic planning
- Policies and procedures
Affiliations
C.L.O.U.T. Mentor
Pace University, Purchase, NY
Big Brother -Howard Johnson Homeless Program
Greenburgh, NY
Timeline
Benefits Manager
Genmab USA, Inc
02.2021 - Current
Benefits Manager
Ipsen Biopharmaceuticals, Inc
02.2018 - 04.2021
Director of Benefits
Goodwill Industries
05.2017 - 02.2018
Assistant Director of Benefits and Compensation
Teachers College
10.2015 - 03.2017
Benefits Manager
Suburban Propane
10.2013 - 09.2015
Benefits Manager
Everyday Health Inc
09.2010 - 09.2013
Benefits Assistant, Mailroom Manger
M.S - Organizational Development
Manhattanville College
B.S - Business Administration
Mercy College
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