KEITH GODDARD
Charlotte,NC
Summary
Proven Level 2 Engineer at Grand Bohemian Hotel Charlotte, adept in Electrical Engineering and fostering Teamwork and Collaboration. Excelled in enhancing hotel satisfaction through innovative problem-solving and quality control. Skilled in system troubleshooting and consistently delivering beyond expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
3
3
years of professional experience
Work History
Level 2 Engineer
Grand Bohemian Hotel Charlotte
02.2022 - Current
- Installed, configured, tested and maintained operating systems, and system management tools.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to budget constraints.
- Increased hotel satisfaction, delivering high-quality products within tight deadlines.
- Facilitated effective communication between team members, promoting collaboration and efficient problem-solving strategies throughout project lifecycles.
- Demonstrated adaptability and resourcefulness when faced with unforeseen obstacles developing creative solutions that ultimately led project success stories.
Level 1 Engineer
Grand Bohemian Hotel Charlotte
04.2021 - 02.2022
- Conducted comprehensive diagnostic tests to pinpoint underlying causes of reported issues.
- Managed multiple priorities simultaneously while maintaining focus on delivering exceptional customer service.
- Collaborated with teammates to identify recurring issues and develop long-term solutions.
- Contributed to team success by consistently meeting or exceeding established performance metrics.
- Monitored systems in operation and quickly troubleshot errors.
Education
High School Diploma -
George Westinghouse Vocational And Technical H.S.
Brooklyn, NY06.1987
Skills
- Customer Support
- Teamwork and Collaboration
- Problem Resolution
- Hardware Installation
- Machine Learning
- System Troubleshooting
Accomplishments
-Grand Performer of the Year 2021
-Grand Performer of the Quarter Back of the House for Q3 2021
-Appointed Job Coach in 2022
Timeline
Level 2 Engineer
Grand Bohemian Hotel Charlotte
02.2022 - Current
Level 1 Engineer
Grand Bohemian Hotel Charlotte
04.2021 - 02.2022
High School Diploma -
George Westinghouse Vocational And Technical H.S.
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