Summary
Overview
Work History
Education
Skills
Timeline
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Keith Gray

Delran,NJ

Summary

I am a team-oriented experience Agile leader with 7+ years of developing and managing complex projects effectively throughout the project development lifecycle, including project planning, resource planning, continue delivery, continue increment, communications planning, and working with changes in scope vastly using Agile mindset. A broad range of experience in various aspects of software development using both Agile and Waterfall approaches has enabled me to successfully help teams to transition from traditional Waterfall into agile – Kanban & Scrum framework. By facilitating the transformation of product backlogs into done sprints of the highest possible value while maximizing the most savings in time and cost. The ability to Identify key cross-functional issues, provide guidance on specific project issues and work with teams to adopt agile mindset and become self-governing. I also possess excellent project management, multi-tasking and communication skills to coordinate multiple concurrent projects with competing demands. I make sound decisions in high pressure settings and utilize analytical problem-solving skills to troubleshoot and resolve issues with strong customer service skills.

Overview

7
7
years of professional experience

Work History

Agile Lead – Project Manager

Jpmorgan Chase & Co.
07.2020 - 11.2022
  • Coached development teams through agile transitions by developing a full understanding of the Scrum framework and why it benefits all parties
  • Empowered teams to agile mindset across client spaces, self-organize and grow cross-functionality, and help increase team delivery
  • Keep the team focused by removing impediments to ensure progress toward sprint goal also by Supporting and educating the Product Owner on effective Product Backlog refinement and prioritization
  • Led the adoption of tools, artifacts, and ceremonies to promote a better investment in team productivity, communication, and autonomy Facilitated discussions between technical teams, analyze issues, decision making and resolve conflict and also by providing search functionalities and expanding the search options using JQL to increase efficiency
  • Coordinate discussion between the developers and product owner resulting in more precise requirements, thus increasing the team’s velocity
  • Manage, monitor, and report progress, issues, dependencies and risks to internal stakeholders
  • Develop complex projects and programs management throughout project development lifecycle, including project planning, resource planning, communications planning, and managing project scope
  • Ensure that the project schedule is accurate, updated, and reflective of authorized changes
  • Submitted budget estimates, progress reports and cost tracking reports.

Agile Lead

Mercury Healthcare, Inc.
01.2016 - 07.2020
  • Outstanding communicator interacting effectively with management, distributed teams, vendors, and users at all skill levels as well as external stakeholders
  • PROFESSIONAL EXPERIENCE (Continued) Implement agile management ideals by facilitating exercises such as sprint planning and team led standups Manage project timelines and communicate with management staff and clients to ensure project progress satisfactorily Coached development teams through agile transitions by developing a full understanding of the Scrum framework and why it benefits all parties
  • Coach teams and internal stakeholder on work to increase companywide agility Led the adoption of tools, artifacts, and ceremonies to promote a better investment in team productivity, communication, and autonomy
  • Facilitates the team to self-organize; enabling continuous improvement of change and run activities, aligned to the product roadmap and customer expectations Worked with senior leadership on understanding and embracing the aspects of agile software development that help them achieve their goals without creating churn on development teams
  • Carried out process discipline and improvements in areas of expertise, such as disciplined agile software delivery, production support processes and continuous DevOps pipelines development
  • Helped to guide and manage the Agile Release Train and the teams through the delivery of software and services, embracing and casting the Agile mindset across client spaces On many occasions, guided product owners to prioritize and groom user stories in the product backlog to have enough READY items for the next sprint and reduce time of sprint planning by 35

SCRUM MASTER

Albertsons Companies
01.2016 - 04.2018
  • Served as Scrum master for two teams and provided all support to the teams using a servant leadership style Help the teams to be self-organized by facilitating getting the work done without intimidation, assigning, or dictating the work to be done and encouraging open communications among the team members
  • Championed successful transitions from Waterfall to Scrum/Agile methods as a Subject Matter Expert (SME) Facilitated all the various Scrum ceremonies like sprint planning, daily stand-ups, sprint review, sprint retrospective
  • Facilitated discussions, decision making, and conflict resolution meetings
  • Successfully managed cross-functional teams across multiple functions to complete projects on-time and within budget
  • Protect the autonomy of the teams, allow self-organization without outside influence or distraction and remove impediments or blocking issues In absence of the RTE, facilitate program execution, remove impediments, risk, and dependency management to ensure the teams’ continuous improvement

Education

Master of Business Administration -

The Pennsylvania State University
01.2022

Bachelor of Business Administration (BBA) -

University of Liberia
Monrovia, Liberia
12.2011

Associate of Computer Science (AA) -

Cheale Vocational Training Institute
Monrovia, Liberia
01.2009

Master (SSM SAFe -

Scale Agile

Scrum Master (DASM) -

Disciplined Agile

Skills

  • Agile Project Management
  • Coaching Agile Practices
  • Removing Impediments
  • Reporting & Analysis
  • Project Management
  • Conflict Resolution
  • Operation Analysis
  • Proficient in Agile Estimation
  • Jira/Confluence
  • Team Building
  • Scrum, Kanban, XP
  • Azure DevOps
  • Rally
  • MS Office, Team, Zoom
  • Servant Leadership
  • Critical Thinking
  • Process improvement
  • Budget Control
  • Team Leadership
  • Quality Assurance
  • Team Collaboration
  • Performance Monitoring

Timeline

Agile Lead – Project Manager

Jpmorgan Chase & Co.
07.2020 - 11.2022

Agile Lead

Mercury Healthcare, Inc.
01.2016 - 07.2020

SCRUM MASTER

Albertsons Companies
01.2016 - 04.2018

Master of Business Administration -

The Pennsylvania State University

Bachelor of Business Administration (BBA) -

University of Liberia

Associate of Computer Science (AA) -

Cheale Vocational Training Institute

Master (SSM SAFe -

Scale Agile

Scrum Master (DASM) -

Disciplined Agile
Keith Gray