Summary
Overview
Work History
Education
Skills
Timeline
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Keith Grender

Madison,WI

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

11
11
years of professional experience

Work History

Property Manager

Palisade Property Management
11.2022 - 06.2023
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.

Property Manager

Condo Associations
01.2021 - 09.2022
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Completed annual rent calculations using housing database software.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Communicated effectively with owners, residents, and on-site associates.

Property Manager

Madison Property Management
02.2020 - 08.2020
  • Facilitated communication between tenants, owners, vendors, and staff members for seamless operations management.
  • Maintained accurate and timely documentation of communication with clients.
  • Maintained sufficient number of units market-ready for lease.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Responded to Common Area Maintenance (CAM) inquiries.

Sales Consultant

Zimbrick Chevy
01.2019 - 11.2019
  • Evaluated customer purchase requirements and recommended best-fit company offerings.
  • Maintained sense of urgency in answering customer questions and requests through email or voice message.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Sales Consultant/Business Manager

Evansville Ford, Homerun Auto Group
09.2017 - 09.2018
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Followed up with existing customers to provide additional support and address concerns.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic

Sales Consultant/BDC Manager

Stark Automotive Group
06.2014 - 07.2017
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.

Sales Consultant

Vino Bistro
05.2012 - 06.2014
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
  • Increased sales by upselling appetizers, desserts, and specialty beverages.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Established rapport with regular customers, fostering loyalty through personalized service experiences.

Education

Associate's degree - Criminal Justice

UW
Madison, WI

Skills

  • Property Management
  • Contract Negotiation
  • Compliance Monitoring
  • Vendor Management
  • Business Development
  • Lease Renewals
  • Maintenance Knowledge
  • Preparing Property Agreements
  • Fair Housing Mandates
  • Financial Budgeting and Reporting

Timeline

Property Manager

Palisade Property Management
11.2022 - 06.2023

Property Manager

Condo Associations
01.2021 - 09.2022

Property Manager

Madison Property Management
02.2020 - 08.2020

Sales Consultant

Zimbrick Chevy
01.2019 - 11.2019

Sales Consultant/Business Manager

Evansville Ford, Homerun Auto Group
09.2017 - 09.2018

Sales Consultant/BDC Manager

Stark Automotive Group
06.2014 - 07.2017

Sales Consultant

Vino Bistro
05.2012 - 06.2014

Associate's degree - Criminal Justice

UW

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Keith Grender