Keith Harris
Gig Harbor,WA
Summary
Warehouse Technician experienced in processing, unpacking and stocking goods, reporting defective items and updating records. Fit and meticulous individual comfortable lifting 75 pounds. In-depth knowledge of warehouse inventory control systems. Proficient in handcart and forklift operations. Manages high workload successfully by employing excellent multitasking and prioritization skills. Keeps files current, organized and accurate with strong attention to detail. Strong communicator and team player.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Technician
City Of Tacoma, Water Division
06.2022 - Current
- Recorded and reported shortages and damages and inspected product condition to verify accuracy of received inventory.
- Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
- Pulled and packed work orders to prepare crews for daily and weekly assignments.
- Reviewed and received purchase orders for materials and investigated and resolved order discrepancies to maintain optimum inventory levels.
- Verified accuracy of shipping and receiving documents and maintained records.
- Maintained stock records, posted receipts and automated and manual accounting records using SAP.
- Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
- Communicated and integrated with other departments to share information and coordinate successfully.
- Performed data entry to maintain accurate records of inventory levels and receiving logs for management reports and quality assurance.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Created continuity booklet to outline routine tasks, special procedures and operations, and contacts within Water's warehouse.
- Sorted and delivered materials to different work areas and staff.
- Verified deliveries by comparing names and quantity of items packaged with shipping documents.
- Current member of the Safety Leadership Team, worked closely with vendors and crews to acquire new PPE eye wear.
Tacoma Facility Manager
P&B Intermodal Services
01.2019 - 06.2022
- Working with vendors across nation.
- Perform all human resource functions, scheduling, payroll processing and on-board training.
- Create standard operating procedures for company for new hire training and quality control.
- Create estimates and work orders for review by Union Pacific and assign work orders to staff.
- Oversee all Federal inspections.
- Insure fraud detection, security functions, data analysis and verification.
- Manage safety team, PPE training and supplies to include daily safety meetings, huddles, and briefings following strict OSHA guidelines
- Provide clear and concise communication to both upper level management and employees.
- Host leadership calls and capture and report production numbers.
- Assist in multiple new start-up locations.
- Perform in yard as general mechanic.
- Outfit fleet trucks with welders, compressors, fireproof cabinets, torching equipment, and safety materials.
- Perform routine vehicle and equipment maintenance
- Procure all ramp supplies and perform inventory control.
- Compile and process expense reports.
- Provide on-the fly-decision making to insure successful ramp operations.
- Support sister locations and ramps.
- Handle tech support and manage office supplies.
- Responsible for millions of dollars of product shipped out for Union Pacific and BNSF.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Led facility management staff and consultants in producing business plan that focused on facility operations.
- Maximized profitability through revenue development, cash control and expense reviews.
- Managed team of 12-20 employees, overseeing hiring, training, and professional growth of employees.
- Extensive use of MS Office including Word, Excel, Power point and Teams.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
Front End PIC/Manager
Fred Meyer, A Kroger Company
01.2018 - 01.2019
- Led front end effectively through coordinating breaks and lunches.
- Facilitated customer requests and questions.
- Performed inventory functions to ensure accurate ordering.
- Received inbound goods, stocked shelves, stored product and built end cap displays utilizing forklifts, pallet trucks and other equipment.
- Sent and processed money orders for Western Union.
- Processed special requests and orders.
- Handled lottery sales and payouts as well as State hunting and fishing licenses and park passes.
- Secured till contents for safe drops and pickups for cash registers and loan safe.
- Operated and maintained 7-podium self-checkout station.
- Acted as ask manager for special needs associates.
- Responsible for coaching and monitoring cashier effectiveness and operations
- Oversaw cashier operations, bookkeeping and security.
- Trained team members in successful strategies to meet operational and sales targets.
- Evaluated employee performance and made recommendations for improvements.
- Managed shelf inventory and customer-focused loss prevention strategies.
- Maintained strong customer relations and effective customer service standards.
Grocery Team Manager and Receiver
Main And Vine, A Kroger Company
01.2016 - 12.2017
- Responsible for managing all grocery staff to efficiently execute retail grocery operations and processed needs and transactions of daily consumers.
- Processed direct store delivery vendors and suppliers for special orders, credits, and handled/approved incoming invoices.
- Tasked with educating and training staff as part of management team of this new retail grocery store concept.
- Excelled as team leader and example setter, in charge of providing top tier customer service.
- Responsible for ordering, storing, and maintaining inventory in limited space environment.
- Designed and prepared elaborate yet structurally safe merchandising displays to accentuate advertised goods.
- Operated forklifts, non-riding forklifts and PIT (powered industrial trucks) with Class 3 Electronic Motor Hand Truck certification.
- Managed training and scheduling of team members to support sales according to seasonal and location needs.
- Performed management cashiering duties and efficiently provided resolution to consumer.
- Directed staff assignments according to location needs.
- Handled all cash management/reconciliation of tills as required.
- Performed opening and closing duties as needed.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Facilitated meetings to communicate team performance goals and results.
- Used Microsoft Word and other software tools to create documents and other communications.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Education
High School Diploma -
Peninsula High School
Gig Harbor, WA06.2005
Skills
- Planning and scheduling
- Cost-reduction methods
- Facility quality and safety inspections
- Operations oversight
- Critical Thinking
- Performance Evaluations
- Leadership and supervision
- Organization and Time Management
- PPE Compliance
- Decision Making
- Planning and Coordination
- Attention to Detail
Certification
OSHA 30 Certification - Construction
CPR, AED, and First Aid for Adults
Forklift Certified
Timeline
Warehouse Technician
City Of Tacoma, Water Division
06.2022 - Current
Tacoma Facility Manager
P&B Intermodal Services
01.2019 - 06.2022
Front End PIC/Manager
Fred Meyer, A Kroger Company
01.2018 - 01.2019
Grocery Team Manager and Receiver
Main And Vine, A Kroger Company
01.2016 - 12.2017
High School Diploma -
Peninsula High School