20 years of problem-solving experience, troubleshooting code, error in data, errors or gaps in processes and identifying possible risk in process and mitigating or eliminating the risk. 15 years of SQL query writing writing complexed queries to extract data from Teradata and oracle databases. 10 years of software testing, migrating data from legacy systems to new system, working with developer testing data, creating requirements and documenting result and insuring projects are on schedule for completion by the projected deadline. 5 years using SSRS to design reports such as sales reports, client contract reports, accounting statement reports. Microsoft Office Suite Excel, PowerPoint, Word, Microsoft Access, Publisher, SharePoint. VBA coding (create customized excel spreadsheets, and Access Databases). 7 years Tableau experiences creating customized interactive dashboards, showing trends, forecast, real-time stats as well historical data. 8 years of SAS experience creating automated reports that are linked to Oracle and Teradata databases that provide real-time or current stats and creating customize reports tailored to the business needs. Created SAS programs that Extract, format and load data into other platforms, such as excel, word, Access databases, Tableau. 15 years of conducting meetings and training with internal and external clients. 10 years of Assessment and Technical writing experience. Documented work processes, create procedures and streamline existing procedures for efficiency. Created reports with results of assessments. 15 years of corporate writing and responding, responding to customer complaints, Agencies and Lawyer inquiries regarding legal cases involving the company. Attentive and goal-focused brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures. Dedicated Consultant bringing dynamic skills in client oversight, issue resolution, and presentation. Successful juggling multiple tasks and projects simultaneously. Excellent business knowledge within the field.