Keith Hixenbaugh
Pearland,TX
Summary
Dynamic leader with a proven track record at Cyclone Anaya, adept in budget management and team leadership. Skillfully increased repeat business by fostering a welcoming environment, and streamlined operations to cut costs. Excelling in adaptability and multitasking, driving team toward excellence, ensuring quality and efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Cyclone Anaya
03.2022 - Current
- Maintained accurate inventory of all food items, supplies and equipment to ensure efficient operations
- Assisted in developing cost-effective strategies for purchasing ingredients and supplies while maintaining high quality standards
- Liaised with stakeholders to inform company leaders of operational issues
- Developed and implemented training programs for kitchen staff, emphasizing proper food handling techniques, customer service and safety protocols
- Resolved customer complaints promptly in effort to exceed their expectations while maintaining professional composure at all times
- Utilized POS systems to track sales activity and analyze trends in order to maximize profits
- Managed daily operations, including scheduling, cash handling, ordering, and inventory control
Assistant Deli Manager
Buc-ee's
06.2021 - 03.2022
- Managed team of 35+ employees in high-volume deli handling more than $500,000 in business each week
- Coached team members in developing their professional skills through effective communication techniques
- Demonstrated strong leadership capabilities by motivating team members to reach daily goals
- Increased repeat business by creating friendly and warm consumer environment
- Circulated throughout restaurant facilities and kitchen areas to monitor and maintain food quality and service standards
- Cultivated positive relationships with customers through excellent hospitality services
- Recruited, trained, evaluated, scheduled and supervised all restaurant personnel
- Analyzed financial data to develop strategies for increasing profits
- Reviewed monthly financial statements to assess performance against budget objectives.
Restaurant Manager
Olive Garden
10.2018 - 06.2021
- Reduced costs by controlling portion sizes and eliminating all types of waste
- Managed team of 35+ employees in high-volume deli handling more than $500,000 in business each week
- Coached team members in developing their professional skills through effective communication techniques
- Demonstrated strong leadership capabilities by motivating team members to reach daily goals
- Increased repeat business by creating friendly and warm consumer environment
- Circulated throughout restaurant facilities and kitchen areas to monitor and maintain food quality and service standards
- Cultivated positive relationships with customers through excellent hospitality services
- Recruited, trained, evaluated, scheduled and supervised all restaurant personnel
- Analyzed financial data to develop strategies for increasing profits
- Reviewed monthly financial statements to assess performance against budget objectives.
Skills
- Adaptability
- Budget Management
- Team Leadership
- Conflict Resolution
- Attention to Detail
- Multitasking and Organization
Certification
ServSafe
Timeline
Kitchen Manager
Cyclone Anaya
03.2022 - Current
Assistant Deli Manager
Buc-ee's
06.2021 - 03.2022
Restaurant Manager
Olive Garden
10.2018 - 06.2021
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