Skilled Business Development leader offering 15 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
17
17
years of professional experience
Work History
Business Development Manager / Leasing Manager
Pan American Properties
03.2017 - Current
Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
Regional Account Manager /Regional Sales Trainer
Zillow Group
01.2016 - 02.2017
Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
Achieved regional sales targets by developing strategic plans and executing effective account management practices.
Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
Increased revenue by identifying growth opportunities within existing accounts and cross-selling additional products or services.
Provided exceptional customer service, leading to increased client retention rates and long-term partnerships.
Developed robust sales pipelines by networking at industry events, actively pursuing leads, and nurturing professional connections.
Enhanced client satisfaction by proactively addressing concerns and implementing customized solutions.
Senior Leasing Consultant / Leasing Team Leader
Irvine Company Apartment Communities
03.2007 - 12.2015
Collaborated with property management to address maintenance issues and tenant complaints, enhancing overall resident satisfaction.
Evaluated applicants' creditworthiness through careful assessment of credit reports, employment history, and reference checks.
Increased lease renewals by implementing effective tenant retention strategies and addressing concerns promptly.
Managed high volume workload efficiently, prioritizing tasks effectively while consistently meeting deadlines and targets.
Trained junior leasing consultants on company policies, procedures, and best practices to ensure consistent performance across the team.
Coordinated with third-party vendors for services such as landscaping or pest control, ensuring timely delivery of services without disrupting residents'' schedules.
Assisted property managers in developing annual budgets by providing accurate projections of rental revenue based on current trends and anticipated vacancies or lease expirations.
Streamlined leasing processes for improved efficiency, reducing paperwork and optimizing application review time.
Education
Bachelor of Science - Business Administration And Management
Pepperdine University
Malibu, CA
06.2020
Associate of Arts - Business Administration And Management