KEITH HOGAN
Apex,NC
Summary
Highly accomplished Facilities Operations Manager with a solid record of achievement in operational planning, Leadership, training, and Coaching. A creative problem solver who excels at managing multiple tasks simultaneously while maintaining attention to detail and accuracy. Excels within fast paced environments that demand strong organizational and interpersonal skills. Resourceful, flexible and adaptable; able to effectively multitask in order to meet deadlines on time. Dedicated and enthusiastic self-starter with a keen sense of commitment to performance excellence
Overview
16
16
years of professional experience
1
1
Certification
Work History
Facilities Operations Manager
CBRE
04.2022 - Current
- Managed eight HVAC roof top replacement oversaw all aspects of equipment installation and commissioning. Coordinated with external contractors, ensuring minimal impact on daily operations.
- Manage cross-functional teams to complete projects on time and within budget constraints.
- Train and guide team members to maintain high productivity and performance metrics.
- Introduced environmentally friendly practices into facility operations, reducing waste generation and lowering carbon emissions significantly.
- Enabled quick response times during emergencies, developing detailed emergency response plans for various scenarios.
- Improved facility efficiency by implementing new operational strategies and processes, reducing operational costs through effective management and strategic planning.
- Supervise staff of 4 in day-to-day activities.
- Evaluate facility operations and personnel for safety and health regulations compliance.
- Developed strong relationships with vendors, negotiating favorable contracts for goods and services.
- Work collaboratively with other department heads to align operational goals across the organization.
- Conduct regular facility inspections to maintain compliance with industry AHJ standards and regulations.
Healthcare Facility Utilities Manager
Duke Heath Systems
07.2008 - 04.2022
- Led facility management staff and consultants in producing business plan that focused on capital facility operations and projects.
- COVID - Established procedures and team priorities, maintained schedules and monitored safety of the engineering team.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Managed Steam plant replacement ensuring zero down time. Saving 12,000.000.00 during new building addition.
- Managed all AHU upgrades throughout the Facility.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Supervised twelve staff members across multiple trades in day-to-day activities.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Conducted periodic inspections of facility grounds, external structure, systems, and equipment.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Ordered, maintained and distributed supplies and inventory.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Education
High School Diploma -
Waltham Vocational High School
Waltham, MANo Degree - Project Management
Vermont Technical College
Randolph Center, VTNo Degree - CHFM Course Through NCHEA
Wake Technical Community College
Raleigh, NCSkills
- Relationship and Team building
- Flexibility and Adaptability
- Multitasking Abilities
- Operations Oversight
- Teamwork and Collaboration
- Leadership and Supervision
- Planning and scheduling
- Critical Thinking and Problem-Solving
- Organization and Time Management
- Decision Making with Attention to Detail
- Cultural Awareness
- Active Listening and Effective Communication
- Project Management
- Performance Evaluations
Affiliations
- BOMA, IFMA, NCHEA, ASHE
Certification
- North Carolina Refrigeration Contractor License
- Massachusetts Refrigeration License
- Universal refrigerant recovery certificate
Timeline
Facilities Operations Manager
CBRE
04.2022 - Current
Healthcare Facility Utilities Manager
Duke Heath Systems
07.2008 - 04.2022
High School Diploma -
Waltham Vocational High School
No Degree - Project Management
Vermont Technical College
No Degree - CHFM Course Through NCHEA
Wake Technical Community College
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