Microsoft Excel
Keith Hopper
Summary
Versatile professional with a track record of Excellent customer service and Microsoft Excel, and office management. With experience with boosting brand awareness and streamlining processes. Proven adaptability and analytical skills led to significant improvements in safety, compliance and office/site management.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
26
26
years of professional experience
3
3
Certification
Work History
Scale Operator
Athens-Clarke County Unified Government
09.2009 - 09.2024
- Maintained smooth operations by promptly addressing any scale malfunctions or issues.
- Promoted a positive company image by maintaining a clean, organized work area at all times.
- Operated weigh scales and issued tickets when necessary.
- Assisted in training new scale operators on company procedures, equipment usage, and safety protocols.
- Contributed to a safe work environment by monitoring compliance with safety regulations and reporting potential hazards.
- Facilitated effective communication between scale house, yard personnel, and management to ensure seamless operation coordination.
- Answered customer calls professionally and routed to appropriate person.
Small Business Online Marketer and Consultant
Self- Side Gig Not Yet Full Blown Business
08.2019 - 09.2023
- Boosted brand awareness through the creation of engaging social media campaigns.
- Developed and implemented techniques for increasing page visits and likes.
- Collected and analyzed data to improve strategies.
- Conducted in-depth market research to identify trends, opportunities, and competitor analysis for strategic planning purposes.
- Coordinated multi-channel marketing efforts for product launches, promotions, or other key initiatives.
- Negotiated partnerships with influencers and affiliates to expand brand reach and generate new leads.
- Concentrated on helping New Business' grow.
Multiple Management Positions
Walmart
09.1999 - 02.2007
- Optimized resource allocation by assessing departmental needs and aligning budgets.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Established clear performance expectations for staff members which led to increased accountability.
- Implemented quality control measures that resulted in improved products or services within the department offerings.
Skills
- Customer service
- Time management
- Data entry
- Safety requirements
- Document management
- Analytical skills
- Statistical analysis
- Adaptability
- Computer proficiency
- Data entry proficiency
- Exceptional Microsoft Excel skills
- Microsoft Word proficiency
- Microsoft publisher
- Creative writing
Accomplishments
2-time employee of the Quarter for Athens-Clarke County unified Government.
3- Time Employee of the Month for Walmart in Sylva, NC.
Always the spearhead for when things at the Landfill were changing to alleviate stress of customers through teaching them why it was changing.
Learned and was running the scale by myself the first day on the job when it takes everyone else 3 - 5 weeks to get comfortable with it.
Certification
- OSHA Certified
- Digital Marketing & E-Commerce Professional Certificate Google through Coursera 6 month certificate completed in 2 months 2023 December
- Microsoft Excel Budgeting, formula's and functions, Data finding and Analysis Coursera 2024 December
- Generative AI: Prompt Engineering Basics IBM (14 Day Program finished in 3 days) 2025 January
- IBM AI Developer IBM through Coursera In Progress
Timeline
Small Business Online Marketer and Consultant
Self- Side Gig Not Yet Full Blown Business
08.2019 - 09.2023
No Degree - Computer Programing Course
North Georgia Technical College
08.2015 - 12.2025
Scale Operator
Athens-Clarke County Unified Government
09.2009 - 09.2024
Multiple Management Positions
Walmart
09.1999 - 02.2007
No Degree - Small Business Management Program
North Georgia Tech
09.1993 - 09.2015
High School Diploma -
Rabun County High School
08.1988 - 05.2025
Certified Landfill Operator through SWANA (Solid Waste Association of North America).
Coursera Certificate for Google Digital Marketing & E-Commerce Professional (6 month certificate finished in 2 months)
Coursera Excel projects including Budgeting, Finding, Sorting, Filtering and Analyzing Data. Experience creating charts and graphs.
Education
High School Diploma -
Rabun County High School
Tiger, Ga 08.1988 - 05.2025
No Degree - Small Business Management Program
North Georgia Tech
Clarkesville, GA 09.1993 - 09.2015
No Degree - Computer Programing Course
North Georgia Technical College
Clarkesville, GA 08.2015 - 12.2025
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeWork Location
RemoteImportant To Me
4-day work weekWork-life balanceWork from home optionQuote
A person who has not fallen cannot know the heights to which he could soar.
Me.
Software
Microsoft Word
Microsoft Publishing
Artificial Intelligence Prompt Engineering
Interests
Creative Writing
Inventing
Helping disabled people
Georgia Bulldogs
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