Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Keith Hough

Santa Rosa,CA

Summary

Dynamic delivery driver with a proven track record at On Track, Inc., excelling in optimizing routes and enhancing customer satisfaction. Skilled in vehicle maintenance and safety compliance, I consistently ensured timely deliveries while maintaining a positive attitude and strong client relationships. Committed to excellence and proactive communication in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Utility Worker

Rent a John
03.2022 - 03.2025
  • Kept work area clean, neat, and well-stocked to maximize productivity.
  • Collected and disposed of trash and debris.
  • Enhanced workplace synergy through effective cross-departmental collaboration.
  • Monitored adherence to safety standards in the maintenance of utility systems.

Delivery Driver

On Track, Inc
03.2017 - 03.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Delivery Driver

Uber
03.2020 - 03.2022
  • Boosted client contentment by ensuring precise and prompt shipments.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.

Delivery Driver

Ganja Goddess
03.2017 - 03.2020
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Delivery Driver

Cleek Print
03.2009 - 03.2015
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Education

General Studies -

Piner High School
Santa Rosa, CA

Skills

  • Power tool operation
  • Equipment operation
  • Grounds maintenance
  • Heavy equipment operation
  • Hand tool proficiency
  • Cleaning procedures
  • Safety compliance
  • Pressure washing
  • Waste disposal
  • Painting
  • Landscaping techniques
  • Basic repair skills
  • Vehicle maintenance
  • Scaffolding erection
  • Loading and unloading procedures
  • Dishwashing
  • Flooring upkeep
  • Interior upkeep
  • Painting techniques
  • Packaging assistance
  • Safety protocols
  • Heavy lifting

Accomplishments

Maintaining office and fax machines with paper.

Timeline

Utility Worker

Rent a John
03.2022 - 03.2025

Delivery Driver

Uber
03.2020 - 03.2022

Delivery Driver

On Track, Inc
03.2017 - 03.2023

Delivery Driver

Ganja Goddess
03.2017 - 03.2020

Delivery Driver

Cleek Print
03.2009 - 03.2015

General Studies -

Piner High School

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Keith Hough