KEITH HULBERT

Trained new staff on job duties, company policies and safety procedures for rapid onboarding.

• Handled day-to-day shipping and receiving including parts, supplies and new and used equipment via delivery personnel, UPS, FedEx and various LTL shippers.
• Organized records of vehicles, schedules and completed orders.
• Coordinated scheduling of deliveries, pick-ups and moves of equipment for companies external customers according to requests of their assigned sales representatives.
• Oversaw warehouse and delivery staff in fast-paced and constantly and rapidly changing environment
• Achieved team goals by guiding employees in coordinating and deploying best practices.
• Processed sales orders, delivery records and equipment files including updating and creating electronic records for all incoming and outgoing equipment.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Coordinated incoming and outgoing shipments to maintain schedules.
• Used in-house tracking system to schedule shipments of supplies and equipment to customers.
• Responsible for annual equipment, supply and parts inventories with errors under $250 total each year

• Directly interacted with customers to deliver new and used equipment, move their existing equipment from one location to another and pick up equipment that was no longer usable or required
• Processed sales orders, delivery records and equipment files including updating and creating electronic records for all incoming and outgoing equipment.
• Received, stored, assembled and inventoried equipment, parts and supplies and assisted in purchasing these goods when necessary and helped achieve annual inventory results that had less than $250 in discrepancies.
• Achieved and maintained customer loyalty by forging long-term relationships based on prompt and courteous service.
• Worked with customers to integrate processes and correct issues.
• Tracked and managed transfer paperwork such as packing lists.
• Issued timely and accurate responses to both internal and external inquiries.