Keith Jensen
Minneapolis,MN
Summary
Innovative nurse manager skilled in budget management, quality metrics, and team collaboration within acute rehabilitation settings. Expertise in leading diverse teams to meet accreditation standards and implementing strategic initiatives that promote efficient patient care and staff development.
Overview
25
25
years of professional experience
Work History
Nurse Manager: Acute Inpatient Rehabilitation
North Memorial Health
05.2023 - Current
- Work with staff to meet hospital goals.
- Duties include budget preparation and management, patient and staff rounding, and maintaining flow of unit, as well as all of the unit quality metrics.
- Maintain accreditation through Commission on Accreditation of Rehabilitation Facilities (CARF).
- Collaborate with comprehensive rehabilitation team daily to make sure the patient is receiving the best care possible. Team includes providers, nursing staff, Speech Therapists, Occupational Therapists, and Physical Therapists.
Director of Nursing- Cardiovascular Services
Regions Hospital
07.2018 - 02.2023
- Work with assigned units to meet hospital goals.
- Also work with leaders and staff across the hospital and lead hospital-wide initiatives.
- Accomplishments include: Leading house-wide update to Responder 5 call light system.
- Opening W2 with short notice while ensuring safe and appropriate staffing.
- Mentoring several new leaders while keeping our diversity goals in mind. 4 individuals are now Nurse Managers and others are attending the Advanced Leadership Development Program.
- Working to re-align units so one unit is all Intensive Care patients and another is all Progressive Care Patients. This would create efficiencies that would save the hospital over one million dollars annually and create a better and safer environment for our patients.
- Strong partnerships and alignment working with our physician partners. Example being Quality Academy work with Dr. Kaul on decreasing length of stay for patients admitted with a Watchman Procedure.
- Forward thinking about the future of nursing and how we meet our recruitment goals as well as having a workforce that is diverse and meets the needs of the community.
- Capital Committee Member and Director of Nursing responsible for capital list for inpatient departments.
- Assist Nurse Managers within the team to conduct tracers to ensure we are truly always survey ready.
- Created a Nurse Manager cohort so all nursing leaders could dedicate time to come together, get to know each other and build early partnerships between new leaders.
- Led Safety Assistant Committee with assistance of some peers to drive down utilization of Safety Assistants by almost 25 FTE’s from 2021 to 2022.
- Interim Mental Health Team Director for 7 months while between permanent directors. 2019-2020.
- Created a culture of transparency between leaders and nursing staff.
- Effectively led challenging staff scenarios regarding both manager and staff nurse issues.
- Realigned meeting schedule to promote availability of Nurse Managers to attend care rounds to focus on progression of care.
Nursing Instructor
Metropolitan State University- St. Paul campus
01.2017 - 12.2023
- Provide an educational opportunity for students in the MANE BSN program as well as the BSN to DNP program.
- One course focused on a capstone project where I visited students at clinical sites and provided guidance on their capstone project.
- Another course in the DNP program focused on nursing leadership providing education about completing a needs assessment, workflow analysis, as well as other tools that are necessary to be an effective nursing leader.
Nurse Manager- Orthopaedic Inpatient Nursing
Regions Hospital
09.2013 - 07.2018
- Co-Manage day-to-day operations of an inpatient-nursing unit with 115 direct reports.
- Duties include Budget preparation and management, patient and staff rounding, and maintaining flow of unit.
Nursing Instructor
Rasmussen College- Bloomington Campus
07.2014 - 01.2020
- Provide and facilitate education in a variety of courses from Health Assessment to Critical Thinking in the RN to BSN program, Associates in Nursing program, and Practical Nursing program.
Nurse Supervisor Orthopaedic Inpatient Nursing Department
Regions Hospital
04.2012 - 09.2013
- Supervise patient care delivery on a 36-bed orthopaedic unit for 115 staff.
- Completed leadership tasks as delegated by the unit manager ranging from performance concerns to following up with patient issues.
Clinical Inpatient Supervisor
Regions Hospital
04.2011 - 04.2012
- Supervisor of nursing departments throughout the hospital during the evening hours.
- Rounding on inpatient units to troubleshoot problems and help when available.
Registered Nurse, Core Charge Nurse-Medical Intensive Care Unit
Regions Hospital
07.2008 - 04.2012
- Provided direct patient care for critically ill patients.
- Led the unit as core charge nurse on a shift-to-shift basis.
- Regularly trained new nurses.
- Proficient in CRRT and peripheral IV insertion.
- Code team member.
Registered Nurse
Hudson Hospital
01.2007 - 01.2012
- Triaged, assessed, and provided care for patients in the Emergency Department.
- Cared for Medical/Surgical patients including those with high observation status.
- Worked as charge nurse, which included leadership coverage of entire hospital including Emergency Department, Birth Center, Surgical Services, and the Inpatient Unit.
Registered Nurse, Core Charge Nurse- Telemetry Unit
Regions Hospital
07.2003 - 07.2008
- Core Charge and Preceptor of new nurses.
- Cared for cardiac patients and cardiac surgery patients.
- Proficient in telemetry interpretation.
Patient Care Assistant – Float Pool/Telemetry Unit
Regions Hospital
01.2002 - 07.2003
- Cared for patients as delegated by the Registered Nurse.
- Had the opportunity to float throughout the hospital.
Education
Master of Business Administration - Health Care Management
University of Phoenix
Tempe, AZ05-2014
Master of Science - Nursing
University of Phoenix
Tempe, AZ05-2014
Bachelor of Science - Nursing
South University
Savannah, GA08-2009
Associate Degree - Nursing
College of St. Catherine
Minneapolis, MN05-2003
Skills
- Patient education and advocacy
- Department management
- Care monitoring
- Case review
- Policy development
- Medication tracking
Additional Professional Accomplishments
- Worked collaboratively with the Joint Program Committee to continue the Total Joint Replacement Program and Joint Commission Certification at Regions Hospital.
- Developed a standardized care plan for patients with hip fractures (pre-operative and post-operative).
- Video Safety Assistant/Safety Assistant Program Implementation.
- RN to BSN Advisory Board member at Rasmussen College from 10/01/13 to 01/01/15.
Timeline
Nurse Manager: Acute Inpatient Rehabilitation
North Memorial Health
05.2023 - Current
Director of Nursing- Cardiovascular Services
Regions Hospital
07.2018 - 02.2023
Nursing Instructor
Metropolitan State University- St. Paul campus
01.2017 - 12.2023
Nursing Instructor
Rasmussen College- Bloomington Campus
07.2014 - 01.2020
Nurse Manager- Orthopaedic Inpatient Nursing
Regions Hospital
09.2013 - 07.2018
Nurse Supervisor Orthopaedic Inpatient Nursing Department
Regions Hospital
04.2012 - 09.2013
Clinical Inpatient Supervisor
Regions Hospital
04.2011 - 04.2012
Registered Nurse, Core Charge Nurse-Medical Intensive Care Unit
Regions Hospital
07.2008 - 04.2012
Registered Nurse
Hudson Hospital
01.2007 - 01.2012
Registered Nurse, Core Charge Nurse- Telemetry Unit
Regions Hospital
07.2003 - 07.2008
Patient Care Assistant – Float Pool/Telemetry Unit
Regions Hospital
01.2002 - 07.2003
Master of Business Administration - Health Care Management
University of Phoenix
Master of Science - Nursing
University of Phoenix
Bachelor of Science - Nursing
South University
Associate Degree - Nursing
College of St. Catherine