Keith Johnson
Sacramento
Summary
Retail management professional prepared to drive store success through effective leadership. Recognized for fostering collaborative team environments and achieving operational goals. Known for reliability and adaptability, ensuring seamless alignment with business needs. Expertise in inventory management and customer service excellence.
I have 35 plus years of effective management experience and I'm ready to take your business to the next level.
Overview
37
37
years of professional experience
Work History
Site Manager
Chevron Stores Inc.
Elk Grove, CA
09.2006 - 07.2026
- Managed the daily store operation.
- Hired and trained all employees.
- I do a daily task sign off sheet for each shift consisting of duties inside and outside.
- Prepared daily paperwork and accounting.
- Perform daily environmental inspections.
- I oversee weekly grocery/supply orders. I have worked with McLane and Coremark.
- I interact and have working relationships with vendors and suppliers to ensure that the orders match what we can sell between visits.
- I push to meet and exceed the company sales goals.
- As the safety champion, I conduct quarterly safety meetings. We haven't had a recordable injury in 10 years.
- I maintain a professional rapport with office staff, management, tech support and state agency representatives.
- I expect excellent customer service, upselling, promoting sales, professionalism, compliance with all local and state laws and hold the team accountable. Integrity matters!
Store Manager
Nella Oil Company
San Leandro, CA
05.2001 - 08.2006
- I performed daily environmental inspections including checking the earthquake valves inside the dispensers.
- Managed daily store operations, ensuring compliance with company policies and safety regulations.
- Trained as a designated operator.
- Implemented staff scheduling systems to maximize workforce productivity during peak hours.
- Managed inventory control, cash control, and store opening and closing procedures.
- Oversaw the in-store coffee shop featuring Java City coffee. I had to be certified as a barista.
- Hosted a monthly safety meeting.
- i was the store opening manager for two locations: Cordelia and San Leandro.
- Trained and mentored team members to enhance customer service skills and operational efficiency.
Store Manager
Dollar Tree Stores
San Leandro, CA
04.1999 - 05.2001
- I managed stores in Oakland and San Leandro.
- Counted down the cashiers register drawers at the end of their shifts.
- Did daily paperwork.
- I directed the stock team.
- Submitted weekly reorders.
- Coordinated with beverage vendors to maintain stock levels, ensuring timely delivery of products.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Manager/District Manager
Bay Area Video
San Francisco, CA
09.1989 - 05.1999
- I managed video stores Walnut Creek and San Francisco before being promoted to district manager in 1990.
- I oversaw 17 video stores in the Bay Area I coordinated the mystery shoppers program.
- I hosted a monthly new employee orientation meeting and corporate office tour.
- Fostered a collaborative work environment, promoting open communication among team members for enhanced productivity.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved marketing to attract new customers and promote business.
Education
Associate of Science - Radio Broadcasting
Consumnes River College
Sacramento, CA05-2022
AA Degree - Hotel Restaurant Management
Laney Community College
Oakland, CA05-1985
Skills
- Time management skills
- Inventory control
- Excellent customer service
- Superior communication skills
- Leads by example
- Multitasker
- Problem-solving
Timeline
Site Manager
Chevron Stores Inc.
09.2006 - 07.2026
Store Manager
Nella Oil Company
05.2001 - 08.2006
Store Manager
Dollar Tree Stores
04.1999 - 05.2001
Manager/District Manager
Bay Area Video
09.1989 - 05.1999
Associate of Science - Radio Broadcasting
Consumnes River College
AA Degree - Hotel Restaurant Management
Laney Community College