KEITH JOHNSON
Long Beach,Ca
Summary
It is with desire to join an organization where my passion for fostering relationships and driving business success can flourish. With a proven track record in sales, merchandising, management and customer service, I am committed to contributing to the organization's growth and delivering exceptional results.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Warehouse/ Delivery Driver
QAP metal finishing
Los Angeles, California
03.2025 - Current
- Delivered metal finishing products to clients using company vehicles.
- Inspected and maintained delivery vehicles for safety and efficiency.
- Collaborated with warehouse staff to organize deliveries and optimize routes.
Shipping/Receiving Warehouse Management
SoCal Imports Inc.
Long Beach, CA
01.2023 - 01.2025
- Operations management; Logistics, Customer service relations.
- Managed inbound calls, email inquiries, and provided administrative support to enhance customer service experience.
- Executed data order entry for over five thousand international accounts, ensuring accuracy and timely processing.
- Coordinated sales terminal operations and managed inventory alongside email correspondence to maintain effective communication.
- Utilized WMS software for efficient tracking and organization of inventory. Processed sales and returns through Epicor Eagle Point of Sales.
- Inbound calls, email inquiries, and administrative support.
Accounts Peer Specialist
L.A. CADA
Santa Fe Springs, CA
01.2022 - 01.2023
- Developed recovery strategies to enhance client engagement and support.
- Implementing goals, policies, and awareness through special programs.
- Processed SSI applications and related documents.
- Managed administrative functionality to support operations.
- Interpersonal /Professional relationships adhered through programs with clients and peers.
- Facilitating client inquiries through daily routines.
Account Sales Management
Red Bull
Chandler, AZ
01.2018 - 01.2022
- Acquired new customers through targeted outreach.
- Merchandise sales/marketing/software production.
- Creation and implementation of sales displays.
- Operated transportation logistics for product distribution.
- Provided customer service to address inquiries and issues.
Business Development Management
Hensley Beverage Company
Chandler, AZ
01.2016 - 01.2018
- Executed bulk drop of merchandise in designated areas., loading/unloading, and inventory management merchandiser.
- Creation and implementation of sales displays.
- Established and maintained customer service relations to enhance customer satisfaction and loyalty.
- Analyzed data and forecasted sales trends to support strategic decision-making.
Men's Collection/Fine Jewelry Specialist
Macy's Department Store
Scottsdale, AZ
01.2009 - 01.2015
- Established and built clientele relationships daily to drive customer loyalty.
- Executed merchandising and event planning strategies to enhance customer service.
- Assisting management throughout shifts with goal objectives and initiatives.
- Maintained department cleanliness and organization. with upkeep, organization, and inventory.
Associate Liquor Management
Albertsons
Rapid City, SD
01.2006 - 01.2009
- Maintained adequate inventory by analyzing product performance quarterly.
- Building sales through marketing and merchandising.
- Built sales through targeted marketing and effective merchandising strategies.
- Established strong partnerships with suppliers to enhance product offerings.
- Facilitated communication between management and suppliers to ensure smooth operations.
Education
Undergraduate -
Chandler Gilbert Community College
Undergraduate -
Long Beach City College
Long Beach High Set
Long BeachSkills
- Delivery coordination
- Route planning
- Delivery tracking
- Delivery vehicle maintenance
- WMS software
- Data order entry
- Stock control
- Regulatory compliance
Certification
ADOT Certified, OSHA; 30-hour certified (construction safety and health)
Timeline
Warehouse/ Delivery Driver
QAP metal finishing
03.2025 - Current
Shipping/Receiving Warehouse Management
SoCal Imports Inc.
01.2023 - 01.2025
Accounts Peer Specialist
L.A. CADA
01.2022 - 01.2023
Account Sales Management
Red Bull
01.2018 - 01.2022
Business Development Management
Hensley Beverage Company
01.2016 - 01.2018
Men's Collection/Fine Jewelry Specialist
Macy's Department Store
01.2009 - 01.2015
Associate Liquor Management
Albertsons
01.2006 - 01.2009
Undergraduate -
Chandler Gilbert Community College
Undergraduate -
Long Beach City College
Long Beach High Set