Keith Kennedy
Summary
Expert in assembling, developing, managing and motivating diverse Construction, A/E and Customer teams to produce collaborative, consensus driven decisions that deliver tangible, cost-effective, customer-centric and compliance driven results. Experience includes building strong customer relationships, managing, quality control, metric gathering and analysis, recruiting, hiring, supervision, mentoring, training, process implementation and team development.
Overview
38
38
years of professional experience
Work History
Project / Program Manager
General Services Administration
01.2011 - Current
- Currently serving as Supervisory Program Manager / Branch Chief in R5 Design & Construction / Project Delivery Division (PDD)
- Duties include Supervision of 8 Capital Project Managers and 8 Capital Contracting Officer's Representatives, Project Sponsoring of 7 Capital Projects
- Assembling Teams of diverse and high-performing groups of Project Managers and COR's that deliver the Capital Projects program on-time, on-budget and in compliance
- Continuous motivation and education of Staff regarding Program Measures and KPI's
- Developed and implemented in-house data capture and measurement to ensure Measures and KPI compliance
- Developed and implemented both strategic and tactical processes, procedures and best practices to streamline and standardize Project Delivery methodologies
- Developed and implemented better reporting methodologies
- Spearheaded Kahua implementation and utilization for the Division
- Providing continuous organization techniques to the Division
Managing Principal, Project Manager
Durrant Group, Inc.
04.2005 - 01.2011
- Responsibilities included overall management, guidance, mentoring and ultimate success for a 35-person multi-disciplined A/E firm
- Specific duties included leadership, marketing, recruiting, assembling, mentoring, coaching, development and motivation of highly-productive Design Teams
- Teams consisted of Interior Designers, Architects, Planners, Landscape Architects, Structural, Mechanical, Electrical and Civil Engineers
- Duties also included interfacing with Corporate Accounting, Marketing, promoting Office and Corporate visibility through Business Development, providing Quality Control / assurance and providing Client Satisfaction initiatives
- Developed and implemented specific strategies and metrics to measure Customer Satisfaction
- Strategies included before / during / post-project surveys including Design Team assessments
- Initiatives lead to substantial increases in Customer Retention resulting in two new Projects from top two Customers
- Successfully identified, marketed and managed the Design of the largest single project in Corporate history
- Finalized construction value exceeded $850 million
- (Tivoli Village, Las Vegas NV)
- Successfully implemented and transitioned to market-based accounting metrics from geographical / office based profit centers
- This approach resulted in a 5% corporate savings in overall marketing expenditures
- Managed the Corporate Retail Marketing sector for four years
- Increased annual gross revenue for this business line by 12% over that duration
Manager of Construction Planning
May Department Stores Company
10.1997 - 04.2005
- Responsibilities included interfacing with Corporate Real Estate, Legal and Capital Planning to develop, present, submit for approval and ultimately manage Capital Improvement budgets
- Presented Development Plans to City and County authorities across the Nation to gain approval
- Developed, implemented and managed overall Project and Construction schedules utilizing Critical Path methodologies
- Developed RFP's, Scopes of Work, interviewed, selected and managed A/E teams
- Developed RFP's, interviewed and selected Constructors, provided Architectural reviews, guidance and mentoring to Construction Managers
- Actively managed all revisions to Projects and Budgets assigned
- Managed the Design and Construction of Capital projects with cumulative construction values averaging $50M per annum
- Developed, implemented and managed corporate-wide mass purchase Roofing Program, including specifications and guidelines
- Program resulted in faster delivery of product, increase in quality control of roof installations and a corporate savings of 15% per annum
- Developed, implemented and managed corporate-wide mass purchase Vertical Transportation program (both elevators and escalators)
- Program resulted in standardized product delivery and maintenance and a corporate savings of 6% per annum
- Achieved on-budget (3% margin) and on-schedule results for all new corporate projects assigned during entire career with May Company
- Achieved on-budget (6% margin) and on-schedule results for all remodel corporate projects assigned during entire career with May Company
- Identified, implemented and maintained new construction scheduling software for Corporation
- Successfully interfaced with all Customer Store Divisions, increasing Customer satisfaction via in-house Divisional Surveys
Project Manager / Project Architect
Kenneth Balk & Associates
04.1987 - 10.1997
- Responsibilities included assembling, managing and mentoring multi-disciplined A/E teams to produce Construction Documents on-budget and on-schedule, customer satisfaction through Quality Control and Assurance strategies, mentoring and training staff of CADD and other design-related software, standardization of drawing components and specifications, presentations and Business Development
- Aided in successfully transitioning Company to CAD-based production
- Developed CAD libraries, standards and production protocols
- Developed and implemented internal employee satisfaction reporting and strategies across disciplines
- Provided architectural leadership and mentoring to Design Teams
Education
Bachelor of Architecture -
University of Arkansas
Fayetteville, AR01.1986
Associates in Technical Illustration -
St. Louis Community College
St. Louis, MO01.1981
Skills
- Project scheduling
- Scope management
- Business analysis
- Requirements analysis
- Innovation management
- Team leadership and direction
Select Project Experience
- Toledo - Ashley USCH (GSA), $104M, 7yr, Annex and Historic Courthouse Retrofit ARRA
- Whipple MEP Modernization (GSA), $162M, 5yr, MEP FOB retrofit, Minneapolis MN ESPC
- Cleveland (GSA), $37M, ESPC Contract project involving 3 bldgs, Cleveland, OH.
- RSB Cleveland (GSA), $20M, New 3 level / 80KSF Building, Cleveland, OH
- Tivoli Village at Queensridge (Durrant), $850M, 1.4MSF / 28 Buildings, Las Vegas NV
- Xi Park, $600M, 56 story high rise tower, Ho Chi Minh, Vietnam
- Macy's, Lord & Taylor, Marshall Fields, Multiple Projects / Nationwide
Organizations
- International Council of Shopping Centers (ICSC)
- National Council of Architectural Registration Boards (NCARB)
- Building Owner's Management Association (BOMA)
Phone Numbers
(314) 650-5662
Registrations Licensures
- NCARB Certificate, #45034
- Architect, Missouri
- Architect, Nevada
- Architect, Georgia
Timeline
Project / Program Manager
General Services Administration
01.2011 - Current
Managing Principal, Project Manager
Durrant Group, Inc.
04.2005 - 01.2011
Manager of Construction Planning
May Department Stores Company
10.1997 - 04.2005
Project Manager / Project Architect
Kenneth Balk & Associates
04.1987 - 10.1997
Associates in Technical Illustration -
St. Louis Community College
Bachelor of Architecture -
University of Arkansas
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