Keith Kimberlin
McKinney,TX
Summary
Highly motivated and results-oriented professional, specializing in identifying and meeting customer needs through tailored solutions. Possesses exceptional negotiation skills and a proven track record of surpassing client expectations. Committed to fostering and maintaining strong, long-term customer relationships with a deep-rooted passion for achieving mutual success.
Overview
14
14
years of professional experience
Work History
Training Manager
Vario Health
09.2022 - Current
- Strategized and improved departmental systems and workflows to enhance sales processes, resulting in increased efficiency and productivity within the sales team.
- Boosted sales team performance by designing and implementing targeted training programs, focusing on product knowledge, sales techniques, and customer engagement strategies.
- Customized learning strategies and training materials based on individual sales representative's skill levels, ensuring optimal performance and growth.
- Accelerated the onboarding process for new sales hires by developing effective orientation modules and comprehensive sales training manuals, reducing ramp-up time by X%.
- Demonstrated the ability to swiftly adapt to new sales environments and product updates, ensuring continuous achievement of sales targets.
- Exhibited exceptional organizational and time management skills, effectively balancing multiple sales projects and meeting deadlines.
- Efficiently managed time to prioritize sales activities and client meetings, maximizing productivity and sales outcomes.
- Authored a detailed sales training manual, enhancing the knowledge base and proficiency of the sales team.
- Conducted orientation sessions and on-the-job training for new sales hires, focusing on sales strategies, product features, and market positioning.
- Ensured all sales training materials were up-to-date, accurate, and in compliance with company policies and industry standards.
- Developed and maintained sales collateral, including training manuals, multimedia visual aids, and other educational materials to support the sales process.
- Led field training initiatives to sharpen the sales team's skills in client engagement and product demonstration, directly contributing to sales growth.
- Initiated and led the design and implementation of multiple sales training courses, significantly improving the effectiveness of the onboarding process for new sales employees.
Health and Wellness Coach
Vario Helth
10.2019 - Current
- Provided personalized coaching to clients, focusing on optimizing their decisions for improved outcomes, showcasing the ability to tailor solutions to individual needs.
- Analyzed trends and data to identify key areas for development, demonstrating an ability to leverage insights for strategic planning and initiative development.
- Acted as a positive example for clients, embodying principles of excellence and professionalism through personal conduct and dedication.
- Adapted communication and engagement strategies for diverse audiences, ensuring inclusivity and accessibility in sales presentations and client interactions.
- Demonstrated product features and benefits during in-person visits and at special events, effectively communicating value propositions to prospective clients.
- Engaged prospective and existing clients through multiple channels including phone, email, and text to generate leads, drive sales, and enhance customer loyalty.
- Leveraged networking opportunities and industry events to generate new leads, showcasing strong initiative and proactive sales strategies.
- Scheduled meetings with potential and existing clients to introduce new offerings and services, emphasizing relationship building and client education.
- Fostered strong client relationships through active listening, empathy, and a sincere interest in their success, resulting in high client satisfaction and retention rates.
- Expanded client base and deepened existing relationships through effective sales strategies and excellent customer service, contributing to business growth.
- Improved operational efficiency by implementing advanced client tracking and data management systems, ensuring a seamless client experience and streamlined sales process.
Business Leadership Coach
Leadership Team Development
01.2017 - Current
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Utilized proven coaching methodologies to consistently deliver positive outcomes for diverse clientele across multiple industries.
- Facilitated team-building exercises to foster collaboration and effective communication among client teams.
- Empowered clients to overcome barriers by developing innovative solutions tailored to their unique circumstances.
- Assessed client's personal and financial picture and determined action plan to support start-up, recovery and expansion of business.
- Provided coaching and mentoring to employees.
- Engaged with prospective customers to qualify product fit via multiple channels.
- Designed and delivered web-based, self-directed learning materials.
- Enabled sustainable change within client organizations by fostering a culture of continuous learning and improvement.
- Developed and implemented successful onboarding program.
- Delivered engaging workshops on various leadership topics, increasing participants' knowledge and skillsets.
- Facilitated virtual, in-person and blended learning sessions.
- Collaborated with clients to establish clear goals and develop action plans for achieving desired results.
- Identified issues, analyzed information and provided solutions to problems.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
Fitness Professional
Lifetime Athletic Club
08.2017 - 11.2019
- Implemented injury prevention measures through pre-activity assessments, targeted stretching routines, and conditioning exercises.
- Reduced injury rates by emphasizing proper form and technique during personal training sessions.
- Promoted a positive gym environment through attentive customer service and client engagement.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Prospected new sales leads from directories, referrals and partners.
- Prepared pricing agreements and contracts to close sales.
- Developed and delivered engaging sales presentations to convey product benefits.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Trained and mentored new sales representatives.
- Consistently exceeded new sales growth quotas for personal training.
- Networked at events and by phone to expand business profits and revenues.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
Master Trainer
LA Fitness
01.2015 - 08.2017
- Developed and improved training courses to increase staff performance and overall training effectiveness.
- Hired, trained and oriented 7 new instructors for long-term success.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Educated participants on proper nutrition and healthy lifestyle habits.
- Designed specific workout systems for individual clients based on performance ability.
- Developed healthy eating meal plans for clients to provide holistic approach.
- Streamlined processes related to session booking and payment handling, providing a more convenient experience for clients.
- Continuously evaluated the effectiveness of clients'' training programs and made adjustments accordingly to ensure continuous progress towards their goals.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Facilitated educational workshops and seminars on various health and fitness topics for both clients and fellow trainers.
Hospital Corpsman Third Class
US Navy
12.2009 - 12.2014
- Administered medications through injections and IVs in compliance with physician orders.
- Facilitated efficient patient flow by coordinating appointments and managing medical records diligently.
- Improved vaccination rates within the community through diligent administration of immunizations in accordance with guidelines.
- Maintained operational organization by ensuring equipment functionality, inventory levels and employee medical training.
- Trained new EMTs on proper protocols and procedures.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
- Handled patient transfers from one medical facility to another.
- Streamlined communication between healthcare providers by serving as an effective liaison in complex situations.
- Conducted routine inspections of medical equipment, ensuring proper functionality for safe use.
- Helped with preparation of medical equipment and supplies for use in hospital procedures.
- Provided emotional support to patients and their families.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Strengthened communication skills through regular interactions with others.
- Cultivated interpersonal skills by building positive relationships with others.
- Excellent communication skills, both verbal and written.
- Proven ability to develop and implement creative solutions to complex problems.
- Learned and adapted quickly to new technology and software applications.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
Bachelor of Science - Kinesiology
The University of Texas At Arlington
Arlington, TX05.2016
Skills
- Sales Team Development
- Social Selling Techniques
- Relationship Building
- Objection Handling
- Customer Relationship Management
- Strategic Sales Planning
- Interpersonal Skills
- Time Management
- Problem Solving
- Written Communication
Timeline
Training Manager
Vario Health
09.2022 - Current
Health and Wellness Coach
Vario Helth
10.2019 - Current
Fitness Professional
Lifetime Athletic Club
08.2017 - 11.2019
Business Leadership Coach
Leadership Team Development
01.2017 - Current
Master Trainer
LA Fitness
01.2015 - 08.2017
Hospital Corpsman Third Class
US Navy
12.2009 - 12.2014
Bachelor of Science - Kinesiology
The University of Texas At Arlington
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