Keith Kuamoo
Wailuku,USA
Summary
Active IT professional for 25 years, proven track record in optimizing performance and ensuring timely delivery of IT services and technical support. Expertise extends to private and DoD environments, successfully managing COTs and proprietary systems, data, communications, networks, sensors, cameras, and industrial control systems for space surveillance operations. Well-versed in applying STIGs and effectively mitigating compliance through audits, scans, reporting, and deployment tools for vulnerability management. Strong background in administering support for Windows and Linux, voip, and vmware. Focus on implementation within the ITL Foundations risk management framework and demonstrated commitment to excellence.
Overview
27
27
years of professional experience
1
1
Certification
Work History
IT Specialist, System Administrator, ITAM Manager, Tempest Manager
Alakaina Foundation
Kihei
04.2023 - Current
- Supporting USSF 15SPSS Maui
- Administered support for all CFP Helpdesk Tiers at 90% for first 10 months with two Windows Tech Refreshes
- Facilitated over 75% of all customer requests for computers, accounts, mobile and voip phones
- Cloud administrator ServiceNow, Tanium ARAD, SCCM, M365, Teams
- Create, manage and administer nipr accounts for computer objects and user accounts for 3 networks
- Manage and maintain web interface for AmosHelp, Merlin, Vault, Autodesk
- Manage, configure & deploy Voip phones and accounts with Cisco Unity CM
- Provision, deploy and manage Apple iPhones, BUEM mobile software, Verizon account activation software deployments
- Install and test engineering software, Python, Autodesk, Inventor, and Matlab using powershell scripts
- Perform STIG analysis for reporting and metrics
- Manage Cisco switch configurations and monitoring
- Maintained servers and systems to keep networks fully operational
- Rebuild ACAS and Splunk servers using Rhel as backend
- Train and mentor new System Administrators
- Perform server upgrades os, firmware, patching
- Responsible for manual system patching before ARAD deployment augmentation
- Completed network expandability for Boeing
- Completed expanded networking mapping tasks for GEODSS
- Completed video footage capture from Advantor System for investigation
- Completed expanded network capability site survey for telescope operations RME Kolea for KBR
- Successfully collected license information for DoD Contract Office pertaining to Cisco VOIP contract
- Successfully recovered unaccounted DoD assets inventory shortfall in excess of 1 million dollars for USSF ITAM Program
- Successfully surveyed and authored diagrams for USSF Tempest Program
IT Support for HORNE./BDO Support Contract
APEX SYSTEMS
Maui County
10.2025 - 12.2025
- To facilitate Lahaina Burn Zone Residents with document filing for financial assistance and construction
- IT Upgrades and support for three sites Kahului, Wailuku, Lahaina
- Manage Windows end user accounts
- Upgrade network hardware from Meraki to Cisco
- Install Cisco 24 port switch and Cisco router for wan
- Install OpenGear for humidity sensor
- Install PODS for power distribution
- Install UPS and Battery modules
- Build Tripplite racks, install cooling system
- Perform cable management and author network diagrams
- Cover all end user desktop issues for 3 sites
- Manage outlook, active directory accounts, objects and policies
- Manage assets, applications and remote installations
- Manage all CLOUD services, software and accounts
- Manage end user authentication methods using onelogin or google accounts
- Manage scan to email, computer, usb, shared folder, or sharepoint
- Manage ticket transitions from Jira to ServiceNow
- Coordinate with property owner to build new office space
- Coordinate with Spectrum and Verizon engineers for site surveys and install new ISP circuits
- Work with BlackBox technician to install Cisco Wireless APIs for 2 sites
- Responsible for ordering a new Verizon wireless router to improve connectivity for Program Managers office and staff
- Worked overtime to perform upgrades at night for Kahului and Lahaina sites
- Responsible for over 100k of IT inventory, perform asset management
- Successfully upgraded 2 sites with new network equipment for wireless environment
System Administrator Level II
BOEING
Washington
03.2020 - 03.2023
- Supporting AFRL Maui, Det 15
- Administer all networks for AFRL Maui at multiple sites
- Responsible for managing Windows and Linux based servers and networks
- Collaborate projects with enterprise administrators
- Create, manage and monitor user and objects across four networks
- Manage and implement Windows and Linux based control scripts
- Build and configure Windows and Linux workstation/server systems physical, virtual and web-based interfaces
- Manage and configure Cisco switches, KVM extenders and other networked peripherals
- Manage application servers and software for engineers and developers related to ICS, Optics and 3D Modeling, perform installs with powershell
- Collaborate and support engineering testing for hydraulic control software workstation during 3.6 mirror recoat
- Created Visio diagrams for three mission systems from experiment room to data center
- Perform server upgrades os, firmware, patching
- Responsible for deploying security updates to desktops, database storage and servers for unclass development network, collaborate with ISSM
- Managed and deployed Cisco Voip phones, create and manage user accounts and voicemail
- Supported dome cameras for AEOS and MSSS domes with engineer
- Supported Raven Systems and KBR Operators
- Supported Operators at AEOS, Geodss and NASA
- Performed update checks on Taclanes
- Troubleshoot connectivity issues with Colorado and Hickam
- Worked with Enlisted Officers, AEOS and Det15 Ops Managers
- Authored network diagrams for adaptive optics servers and testing programs
- Collaborated with Senior partners and stake shareholders, and Managers to ensure timely IT service delivery
- Coordinated with third party vendors for Trane HVAC, Dell Avamar, and Advantor
- Solved complex network issues for GEODSS
System Administrator
GENERAL DYNAMICS GDIT
Virginia
03.2019 - 03.2020
- IT Support AFRL Maui, Det 15
- Successfully administered and managed multiple AFRL Maui Networks
- Collaborate with enterprise administrators
- Responsible for managing Windows and Linux based servers and networks
- Managed Data Storage servers at multiple sites
- Create, manage and monitor user and objects over multiple networks
- Manage and implement Windows and Linux based control scripts
- Build and configure Windows and Linux server systems physical, virtual, and managed web based interfaces
- Manage and configure Cisco switches, KVM extenders and other networked peripherals
- Manage application servers and software for engineers and developers related to ICS, Optics and 3D Modeling
- Built Autodesk server and install applications with powershell
- Responsible for HelpDesk requests and deskside support at multiple sites
- Responsible for updating servers over multiple networks
- Managed and deployed Cisco Voip phones, create and manage accounts
System Administrator
CSRA
Virginia
02.2018 - 02.2019
- IT Support AFRL Maui, MSSS, AEOS, RME, Kihei 550
- Successfully reduced latency on ticket requests and improved IT Service continuity
- Administer Helpdesk support for Tier 1, 2 and 3 issues
- Managed ticket requests in local intranet and enterprise Remedy
- Support asset transfers from Kirkland
- Responsible for managing Windows and Linux based servers and accounts
- Managed active directory accounts
- Managed Oracle Data Tape Storage servers at 550 and MSSS
- Managed and recovered data backups for Civilians and Senior Engineers
- Create, manage and monitor user and objects across four networks
- Provision, deploy, and manage Voip phones and VTC
- Deploy and manage ATHOC
- Troubleshoot network issues at multiple locations
- Manage application servers and software for engineers and developers on development network
- Recovered lost Outlook PST files for Civ
- Monitor Solarwinds
- Responsible for updating servers over 4 networks
Network Administrator
HAWAIIAN ELECTRIC
Kahului, Hawaii
01.2017 - 12.2017
- Network maintenance and monitoring Lan and Wifi
- Create Visio diagrams
- Scan Wireless Access
- Troubleshoot remote sites
Lead Cyber Security Engineer IAT 2
APEX SYSTEMS INC
Marine Corps Base Hawaii, Kaneohe Bay
07.2014 - 10.2017
- Successfully led Cyber Vulnerability Management Team of 4, 2 contractors and 2 enlisted
- Successfully fortify security measures with an average of 90% plus success rate
- Developed working processes to effectively administer SEIM tools and provide metrics
- Simultaneously administered SCCM and IBM BigFix in production environments
- Managed HBSS Security Modules and use SIEM Tools
- Performed vulnerability scans with Retina and ACAS
- Conducted training and techniques for implementing analysis, configurations and installations for base and remote users
- Responsible for over 5000 assets and users at for 4 sites on Oahu
- Investigated and respond to incidents and perform remediation with EDR and DLP
- Built deployment packages with Tivoli BigFix, and Sccm and use powershell
- Applied Stig configurations to networked devices
- Performed updates to Networks and Servers
- Performed wireless scanning, mapping and reports, WireShark, Flying Squirrel
- Enforced group policies, managed Data at Rest, and encrypted devices
- Supported CCRI Audits and MCD Investigations
- Configured FIPS radios for encryption
- Supported NetOps Center with escalated issues
- Collaborated with enterprise admins and onsite MS SME
- Supported deployed units in Australia and Okinawa
- Worked directly with the ISSM, ISSO, CTRs and Enlisted staff
- Solve escalated helpdesk issues
IT Operations Technician
Jacobs ASG
Marine Corps Base Hawaii, Kaneohe Bay
12.2013 - 06.2014
- Successfully managed and maintained secured network
- Successfully administered and resolve all Tier 1 to 4 Helpdesk issues
- Worked with IA team for spillage and investigations
- Responsible for 1000 assets and users
- Managed active directory accounts, groups, permissions, switches and servers
- Performed image deployments, updates, WDS, and Tivoli servers
- Worked with Marine Staff E9s and above in SCIFs, Vaults and Armories
- Manually add classification and certificate software
- Performed registry STIGs for CCRI Audits
- Provide deskside support for Regiment and Battalion Headquarters
- Performed direct support to O6 and below
IT Specialist and Field Service Lead
Epsilon Inc
Marine Corps Base Hawaii, Kaneohe Bay
09.2012 - 12.2013
- Successfully led FS Team of 2 contractors and 2 enlisted
- Provided Helpdesk support for two networks and over 4000 users
- Holds the record for ticket account creation submittals at 92 in one day
- Performed deskside support to customers throughout the Base at Facilities, Family & Housing, Post Office, Armories, Regiments, Battalions, Squadron Units, Education Center, Scifs, Training Units, Legal, Provost Marshal Office Emergency Ops Center and Command Deck GS-10s and above
- Provide ticket updates directly to customers, manage ticket systems, discern assignment and next steps per ITL Foundations Lifecycle
- Installed and replaced printers base wide, troubleshoot and mitigate all network access issues related to accounts, certificates, and software
- Performed remote desktop support, enforced group policies, managed Data at Rest, and encrypted devices
- Performed Watch Officer duty RNOSC
- Manage active directory accounts and group permissions
- Worked Marine Corps Staff E-3 to O-4, and occasionally O-6
- Managed and deployed SCCM OSD with web interface and powershell
- Created SOPs later used by other Marine Corps Regional Units
- Monitor networks with Tacacs, Solarwinds, Netcool, NetView
- Worked directly with OIC, Civilians, CTRs and Enlisted personnel
- Participated in the 2013 compromised Lenovo retrieval and sanitization
- Collaborated with HP Techs onsite for IT Service intervention
System Administrator
Levin & Hu CPA LLC
Kahului, Hawaii
12.2010 - 08.2012
- Performed OS upgrade and data migration from Win XP to Win 7
- End user support for accounting software in multiple versions
- Manage McAfee antivirus deployments and updates
- Configure and install network printers
- Manage application server
- Perform data backup storage Acronis
- Perform system updates
- Configure and manage WiFi access from two ISPs
- Manage company network
- Manage Windows machine (Chinese language version)
IT Technician and Trainer
Nextech Solutions
Wailuku, Hawaii
01.1999 - 01.2009
- Performed hardware and software deployment, installs, and troubleshooting
- Manage servers for Unix, Windows NT, Linux
- Configured and deployed Cisco switches, Firewall PIX, and WiFi Routers
- Apply security updates and patches Win 95 to Win Xp
- Learn and deploy internet phones
- Support Pearson VUE Training Center
- Perform Windows migrations Win95, Win98, Win2k
- Learn and teach Php, Html and Linux
- Create, edit and update technical documentation for system troubleshooting, installation and security
- Manage assets, perform RMA’s, perform Warranty requests, and prepare assets for destruction
- Learn server OS install, domain configuration, networking users and groups
- Manage software and hardware, inventory parts and peripherals
- Build and deploy small business networks for schools and companies less than 100 users
- Learn and configure internal messaging system, blackberry network integration, manage UPS bank and Security cameras
- Help small businesses adopt paperless environments
- Attend multiple Microsoft and Cisco workshops and boot camps, UH Maui for 3d Modeling
Education
Maui Computer Training Center - COMPTIA A+ and Network+
Maui Computer Training Center
01.2004
University of Hawaii at Hilo - Liberal Arts
University of Hawaii at Hilo
01.1984
Skills
- System Installation
- Configuration
- Upgrades
- Compliance implementation
- GPO
- Registry
- Vulnerability Management
- Automation
- Microsoft Security Products
- Training
- Mentoring
- Project Management
- Consulting
- Value Added Reseller
- Executive verbal communication
- Executive written communication
- Nessus
- HBSS
- DLP
- RMF
- Risk Mitigation
- Endpoint Detection and Response
- MS Powershell
- Command Line Interface
- Windows
- RHELinux
- MacOSx
- Cisco Management
- IBM BigFix
- Tanium Arad
- SCCM
- Acas
- Splunk
- Retina
- WireShark
- FlyingSquirrel
- Troubleshooting
- POTs
- Voip
- Wireless
- LAN
- Wifi
- Cloud administration
- M365
- Teams
- Tanium
- Intune
- ServiceNow
- CISCO Unity Call Manager
- Voip configuration
- Management
- Systems management
- HVAC
- ICS
- Cameras
- Data Flows
- Media Control
- AV
- Dell Avamar
- VNWare
- Data Storage
- Security
- Recovery
- Inventory management
- Apple Business Manager
- IPhone Software Deployments
- Account Management
- Tempest Program Survey
- Development Control
- Asset Management
- Inventory Control
- Accountability
- CrowdStrike
- OneLogIn
- Confluence
- AWS
- Built Tripplite
- APC racks
- Installed rack mountable hardware
- Cable management
- Installed fiber
- Copper fabrication
- Configured Cisco switches
- Routers
- Expanded VLans
- Managed ports
- Applied firmware updates
- Applied security measures
- SRM management
- Sharepoint
- Remedy
- JIRA
- Canopy
- ADAXES
- Office365
- Adobe Admin
Certification
- COMPTIA A+, COMP10409096, 09/01/24
- COMPTIA Network+, COMP001000771681, 09/01/24
- COMPTIA Security+, COMP00120467811, 09/01/24
- HBSS, CISSP, ACAS, CEH, Cyber Ent Security, IBM BigFix 2015
Current Compensation
140k
Expectation
A trusted and transparent company
Special Competencies
- Aptitude for problem solving computer systems, scripts, voltage
- Knowledge and experience with electrical and electronic components
- Authored processes for USMC Hawaii used by USMC Regional
- Authored processes for Hawaiian Electric
- Authored processes for USSF AFRL Maui
- Excellent enterprise support and communication USAF, USMC, PACOM, GEODSS
- Aptitude for authoring procedures and methods or operations
- Authored processes for Maui Office of Recovery IT Support - County of Maui Contract
- Aptitude for authoring procedures, methods and operations
Programs And Projects Supported
- Spock
- ScramNet
- Galil
- Optics
- Data Center Maintenance
- EKMS certificate validation
- ICS Media troubleshooting
- Data Center Management
Training
- Maui Computer Training Center, 01/01/00, 12/31/04, Training and Testing for COMPTIA A+ and Network+
- Microsoft & Cisco boot camps, San Diego, 01/01/03
- Microsoft Windows conference, Honolulu, 01/01/02
- True Space 3d training, UH Maui, 01/01/03
- Dell CSE, 01/01/10
- Comptia Security +, 01/01/12
- Fedvte, 01/01/13
- IBM BigFix, 01/01/15
- Autodesk, 01/01/19
- Dell Avamar, 01/01/20
- InfoSec Institute, 01/01/21
- RedHat 8, 01/01/22
- Udemy, 01/01/18
Contributions
- Successfully completed network projects at MSSSS and GEODSS
- Experience and working knowledge of Mission systems
- Working relationships with operational personnel at MSSS and GEODSS
- Created proprietary systems diagrams for data and optics programs at AEOS
- Provided a continuity of services during transitions, local and enterprise levels
- Successful recovery of DoD assets worth over one million dollars for ITAM program
- Successful surveys and diagrams authored for Tempest program
Profile
12, 12, 12, 5, 3, 8, Work at 10k elevation environment, Professional, True, True, TS SCI / Secret
Timeline
IT Support for HORNE./BDO Support Contract
APEX SYSTEMS
10.2025 - 12.2025
IT Specialist, System Administrator, ITAM Manager, Tempest Manager
Alakaina Foundation
04.2023 - Current
System Administrator Level II
BOEING
03.2020 - 03.2023
System Administrator
GENERAL DYNAMICS GDIT
03.2019 - 03.2020
System Administrator
CSRA
02.2018 - 02.2019
Network Administrator
HAWAIIAN ELECTRIC
01.2017 - 12.2017
Lead Cyber Security Engineer IAT 2
APEX SYSTEMS INC
07.2014 - 10.2017
IT Operations Technician
Jacobs ASG
12.2013 - 06.2014
IT Specialist and Field Service Lead
Epsilon Inc
09.2012 - 12.2013
System Administrator
Levin & Hu CPA LLC
12.2010 - 08.2012
IT Technician and Trainer
Nextech Solutions
01.1999 - 01.2009
Maui Computer Training Center - COMPTIA A+ and Network+
Maui Computer Training Center
University of Hawaii at Hilo - Liberal Arts
University of Hawaii at Hilo