Keith Lebron
Chicago,IL
Summary
Proven Barista at Starbucks, adept in fostering customer loyalty and resolving complaints with exceptional service. Demonstrated ability to maintain cleanliness and efficiency, even during peak hours. Skilled in cash handling and safe food practices, I excel in fast-paced environments, ensuring both team collaboration and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
4155 N Cicero
08.2021 - Current
- Maintained regular and consistent attendance and punctuality.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
High School Diploma -
Wells Community Academy
Chicago, IL06.2021
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Adaptive, flexible and creative
- Cash Register Operation
- Safe Food Handling
- Excellent memory
- Customer Service
- Problem-Solving
Timeline
Barista
Starbucks
08.2021 - Current
High School Diploma -
Wells Community Academy