Keith Leenerts
Hamilton,IL
Summary
Dedicated and organized manager with numerous years of experience developing and motivating individuals through great communication and interpersonal skills. Driven to meet and exceed Key Performance Indicators to align with company and customer directives. Ability to problem solve and adapt in a fast paced environment
Overview
27
27
years of professional experience
1
1
Certification
Work History
Ink Technician
DuPont
Fort Madison, IA
07.2013 - Current
- Load, process and test various ink formulations to meet and exceed company and customer expectations
- Trained numerous employees on how to safely perform job duties
- Lieutenant of Alarm Response team
Business Owner/Operator
PrairielandProcessing
Bowen, IL
09.2004 - 05.2024
- Manage employees to safely operate tools and equipment
- Maintain a clean and sanitary environment to meet and exceed State and Federal requirements
- Invoice generation and payment processing
Operations Manager
PCCW Teleservices
Quincy, IL
06.1997 - 02.2013
- Oversee volume forecasts for inbound clients and collaborated with workforce to develop staffing plans
- Direct performance on all programs to meet and exceed all client and company expectations. Ensure Key Performance Indicators (KPI's) are achieved for multiple clients.
- Directly supervise Team Leaders (supervisors). Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education
Bachelor of Science - Organizational Management
Hannibal La Grange University
Hannibal, MO05-2004
Skills
- Inventory Management
- Quality Control Analysis
- Attention to Detail
- Effective Communication
- Interpersonal Skills
- Employee Development
Certification
- Increasing Personal Effectiveness
- Communicating to Mange Performance
- Diversity Training
- Coaching for Results
Timeline
Ink Technician
DuPont
07.2013 - Current
Business Owner/Operator
PrairielandProcessing
09.2004 - 05.2024
Operations Manager
PCCW Teleservices
06.1997 - 02.2013
Bachelor of Science - Organizational Management
Hannibal La Grange University
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