Keith Lewis
Animal Science
Maugansville
Summary
Dynamic HVAC Technician with proven expertise at On Time Services LLC in troubleshooting and maintaining complex systems. Recognized for enhancing client relationships through effective communication and delivering reliable solutions. Skilled in technical troubleshooting and conflict resolution, ensuring optimal performance and safety in all environments.
Overview
5
5
years of professional experience
Work History
HVAC Technician Seasonal
On Time Services LLC
06.2021 - Current
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Conducted maintenance service on HVAC systems, enhancing equipment longevity and minimizing potential repair costs.
- Troubleshot HVAC systems, identifying root causes of issues and facilitating timely resolutions.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Utilized diagnostic equipment to accurately identify malfunctioning components within HVAC systems.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
Asset Protection Associate
Nordstrom Rack
02.2024 - 06.2024
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Documented internal and external crime incidents, including burglary and theft, to support security analysis and prevention efforts.
- Partnered with external security vendors to enhance surveillance and alarm systems, significantly improving store security.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports for internal and external crime, burglary, or theft.
- Mitigated inventory loss by implementing protective measures for company assets and monitoring compliance.
- Kept patrons and employees safe from criminal activity.
Education
Bachelor of Science - Business
Morgan State University
Baltimore, MD09-2022
Skills
HVAC and refrigeration systems
Cooling systems maintenance
Package and split systems
Technical troubleshooting
Regulatory compliance
Safety protocols
Technical documentation
Attention to detail
Time management
Multitasking and prioritization
Dependability
Reliability
Decision-making
Customer service
Conflict resolution
Emotional intelligence
Emotional intelligence
Timeline
Asset Protection Associate
Nordstrom Rack
02.2024 - 06.2024
HVAC Technician Seasonal
On Time Services LLC
06.2021 - Current
Bachelor of Science - Business
Morgan State University