Keith Libeer
Customer Service / Retention
Kansas City,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
Senior CRA II
Full Potential Solutions
Kansas City, MO
01.2019 - Current
- Organized and maintained research study regulatory documents in site binder to maintain accuracy and integrity.
- Designed and executed studies to support usability of solutions, analyze data and provide actionable recommendations to project team.
- Managed project risk by identifying, quantifying and monitoring potential threats.
Education Program Advisor
Full Potential Solutions
Kansas City, MO
01.2019 - Current
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
- Took inbound calls from parents and students who were selected to participate in summer program.
- Gave introductions to programs of interest of STEM, Legal, Medical, and Aerospace camps.
- Take calls assisting with camp logistics.
- Participated in team-building activities to enhance working relationships.
- Collaborated with team members to achieve target results.
Public Safety Ambassador Supervisor
Downtown Community Improvement District
Kansas City, MO
09.2004 - 09.2018
- Educated staff members on proper field procedures to boost public trust in officers and efficiency.
- Prepared work schedules and assigned duties to subordinates.
- Met with civic, educational and community groups to develop community programs and events, and to discuss law enforcement subjects.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Supervised crowds at busy events to prevent injuries and property destruction.
Education
Bachelor of Arts - Communication Arts
Park University
Kansas City, MO 08.1986 - 12.1990
Skills
Study protocols
undefinedCertification
Project Management, Certificate, University of Central Missouri workforce Central program
Timeline
Citizen Police Academy, Certificate, KCMO Police Department
05-2022
Project Management, Certificate, University of Central Missouri workforce Central program
12-2019
Senior CRA II
Full Potential Solutions
01.2019 - Current
Education Program Advisor
Full Potential Solutions
01.2019 - Current
Audio Engineering Technician. Certificate, University of Central Missouri
12-2018
Intelligence Liaison Officer Training, Certificate, Kansas City Regional TEW Interagency Analysis Center
05-2017
Managing Conflict, Certificate, MARC
02-2017
Public Safety Ambassador Supervisor
Downtown Community Improvement District
09.2004 - 09.2018
Bachelor of Arts - Communication Arts
Park University
08.1986 - 12.1990
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