Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

Keith Maffia

Channahon,IL

Summary

Efficient professional with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all transportation needs. Customer-oriented driver offers several years of experience in environment. Successful at route planning and navigation to complete smooth, on-time deliveries. Dependable professional committed to customer service and upholding safety standards. Reliable Driver with experience in delivering goods and transporting people safely. Skilled in operating various types of vehicles, adhering to traffic laws, managing delivery schedules, and maintaining vehicle cleanliness. Strengths include navigation skills, time management, customer service, and mechanical knowledge. Contributed to previous roles by ensuring timely deliveries and maintaining high levels of client satisfaction.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Driver

Mondelz Int.
Morris, IL
03.2022 - Current
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.

Spotter

Shamrock Cartage
Minooka, IL
10.2021 - 03.2022
  • Moved trailers, containers, and chassis around the yard by operating a spotter truck.
  • Inspected equipment for any damages or mechanical issues before use.
  • Organized and rearranged trailers in designated areas according to customer requirements.
  • Performed daily pre-trip inspections on spotter truck prior to operation.
  • Ensured compliance with safety regulations while driving spotter truck on public roads.

Driver/Spotter

Falken Tire
Joliet, IL
05.2019 - 10.2021
  • Delivered packages to customers in a timely and efficient manner.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
  • Participated in training sessions regarding safe driving practices and defensive driving techniques.
  • Adapted to changing routes or schedules as required by the employer.

Driver/Dockman

Xpo
Joliet, IL
02.2003 - 05.2019
  • Delivered packages to customers in a timely and efficient manner.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Verified the contents of inventory loads against shipping papers.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
  • Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
  • Assisted with loading and unloading freight when necessary.
  • Adhered to company policies and procedures related to safety and security standards.
  • Participated in training sessions regarding safe driving practices and defensive driving techniques.
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
  • Performed emergency roadside repairs such as changing tires or jump starting batteries when needed.
  • Delivered goods and services to customers on time and in excellent condition.
  • Secured merchandise, avoiding damage during transportation.
  • Documented daily mileage, gas, and other data.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Performed pre-trip inspection checks and reported problems to supervisor.
  • Determined most expedient trip by mapping out driving routes ahead of time.
  • Achieved consistently high customer scores due to exceptional service.
  • Operated standard warehouse equipment to assist with loading and unloading of deliveries.
  • Kept accurate records of deliveries and customer signatures.
  • Enhanced customer satisfaction by providing courteous and professional service.

Education

High School Diploma -

Steinmetz
06-1987

Skills

  • Passenger transportation
  • Delivery pickup
  • Daily logging
  • Load monitoring
  • Commercial driving
  • Load securing
  • Driving and transportation
  • City and non-city driving
  • Safe driving techniques
  • Vehicle inspections
  • Punctuality
  • Loading and unloading

Accomplishments

Safe Driving awards for 15 yrs

Driver Trainer for 16 years

Multiple Safety teams

In charge of multiple projects in Lean Kaizen

Certification

Class A CDL

Timeline

Driver - Mondelz Int.
03.2022 - Current
Spotter - Shamrock Cartage
10.2021 - 03.2022
Driver/Spotter - Falken Tire
05.2019 - 10.2021
Driver/Dockman - Xpo
02.2003 - 05.2019
Steinmetz - High School Diploma,

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Keith Maffia