Resourceful Social Media Marketing Manager with high-level social media and marketing technology expertise. Directed social media marketing program and expanded audience across all targeted networks. Excellent conceptual skills and attention to detail with focus on generating brand recognition and loyalty.
Overview
13
13
years of professional experience
Work History
Social Media and Marketing Manager
State of Maryland- Department of Public Safety and Correctional Services
05.2020 - Current
Complete highly responsible administrative assignments and has the lead responsibility for coordinating all activities related to the Department's social media response process
Collaborates with the Director of Communications as well as DPSCS executive team and key stakeholders on programs and projects designed to enhance and evolve the Department's digital presence
Tailors content and messaging to align with platform characteristics and requirements and stay up to date on social media trends and best practices
Oversees the strategy and day to day execution for social channels including content development and curation, promotion, and measurement
Facilitates continual innovation and optimization as it relates to marketing and employer branding
Utilizes analytic tools to provide reporting and insights, track and improve metrics and influence testing and strategy
Develop and execute plans and strategies that drive both viewers and applications
Responsible for DPSCS' strategic marketing plan that includes development and management of content (blog, video, speeches, presentations, ads, sponsored content), as well as the management and tracking of marketing and outreach efforts
Oversee all press relations and communications: draft press releases, oversee media relations, pitch stories and collaborate with other state agency communication professionals
Social Media, Marketing and Communications Coordinator
State of Maryland- Department of Public Safety and Correctional Services
05.2012 - 05.2020
Create engagement and conversation with followers to develop and communicate the Department's culture
Communicate with followers and users to answer questions regarding policies, procedures, culture, or any other Department related detail
Actively search/seek out and engage with social media followers to promote positive public relations for the Department
Actively seek out new social media outlets to continue to develop employer branding
Leverage analytic tools to provide reporting and insights, track and improve metrics and influence testing and strategy
Education
Bachelor of Arts - Sociology
McDaniel College
Westminster, Maryland
05.2011
Skills
Microsoft Office Suite
G Suite
All social media platforms
Google Workplace Platform
Adobe Creative Cloud Suite
MetaAds Manager
Meltwater
Loomly
Sprout Social
Volgistics
Workday
Campaign management
Performance tracking
Community engagement
Event promotion
Marketing automation
Database management
Social media and promotions
Develop campaigns
Competitive analysis
Professional demeanor
Attention to detail
Team leadership
Critical thinking
Data analytics
Multitasking
Brand-building strategies
Google analytics
Customer relationship management
Timeline
Social Media and Marketing Manager
State of Maryland- Department of Public Safety and Correctional Services
05.2020 - Current
Social Media, Marketing and Communications Coordinator
State of Maryland- Department of Public Safety and Correctional Services
05.2012 - 05.2020
Bachelor of Arts - Sociology
McDaniel College
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