Keith Mayes
Bear,DE
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
Work History
Uber Partner
Self-employeed
01.2022 - Current
- Delivered over 3500 passengers to destinations safely and on time.
- Followed applicable traffic regulations and traffic laws.
- Inspected vehicles to confirm safe and fully-functioning working condition.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
Shift Manager
Flynn Restaurant Group
04.2019 - 12.2021
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Excelled in every store position and regularly backed up front-line staff.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Tracked receipts, employee hours, and inventory movements.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Family Caregiver
Self-employeed
01.2014 - 02.2019
- Assisted with daily living activities, running errands, and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Monitored clients' overall health and well-being and noted significant changes.
Cell Phone Repair Technician
The Cell Phone Shop DE
06.2000 - 07.2014
- De-soldered and re-soldered connections between parts and motherboard.
- Specialized in repairing iPhones, iPods, Cell phones and Tablets and frequently worked on other manufacturer models.
- Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
- Installed and configured new devices and system components.
- Erased user data, debugged application issues and refurbished devices for resale.
Education
GED -
Whiddon Rogers
Fort Lauderdale, FL10.1997
Skills
- Hospitable
- Cash Handling
- Order Supplies
- Guest Relations
- Train Employees
- Opening and Closing Procedures
- Safety and Security Enforcement
- Guest Satisfaction
- Accurate Money Handling
- Cost Management
- Sales Activities
- Quality Standards
- Health and Safety Regulations
- Compassionate Communication
- Bandage Care
- Patient Management
- Dietary Needs
- Personal Care Needs
- Companionship and Emotional Support
- First Aid and Safety
- Medication and Appointment Reminders
- Housekeeping
- Household Chores
- Meal Planning and Preparation
- Medical Records Management
- Bedsore Prevention
- Mobility Support
- Strong Ethics
- Sanitizing Surfaces
- Patient Care
- General Housekeeping
- Hoyer Lifting Equipment
- Tablet Repair
- Software Configuration
- Cash Register Operations
- Cell Phone Maintenance
- LCD Screen Replacement
- Troubleshooting Skills
Timeline
Uber Partner
Self-employeed
01.2022 - Current
Shift Manager
Flynn Restaurant Group
04.2019 - 12.2021
Family Caregiver
Self-employeed
01.2014 - 02.2019
Cell Phone Repair Technician
The Cell Phone Shop DE
06.2000 - 07.2014
GED -
Whiddon Rogers
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