Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Keith Mazzanti

South San Francisco,CA

Summary

With a proven track record at Securitas Security Services, I excel in CCTV surveillance and complex problem-solving, enhancing safety and customer satisfaction. My expertise in incident reporting and superior customer service skills have significantly reduced security incidents, demonstrating my ability to manage and resolve emergencies efficiently.

Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.

Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.

Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Security Officer

Securitas Security Services
01.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Security Officer

Allied Universal Security Services
02.2021 - 01.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Assisted in developing comprehensive security policies to address potential risks and protect company assets.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.

Line Cook

BJ's Restaurant & Brewhouse
01.2018 - 12.2020
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.

Moving Helper

Jays Moveing Company
03.2016 - 01.2018
  • Improved customer satisfaction by efficiently packing and moving belongings with care and precision.
  • Enhanced team productivity by effectively coordinating tasks and communicating with coworkers to complete moves in a timely manner.
  • Demonstrated adaptability by quickly adjusting plans as needed based on changing circumstances or unforeseen challenges during moves.
  • Reduced property damage claims by consistently using proper lifting techniques and handling fragile items carefully.
  • Ensured client satisfaction, promptly addressing concerns and resolving issues throughout the moving process.

Construction Assistant

Chris Reed Construction
01.2014 - 10.2016
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Maintained organized job sites, contributing to enhanced worker productivity and faster completion times.
  • Identified and fixed issues during phases of production.

Education

High School Diploma -

Baden High School
South San Francisco, CA
07-2012

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • Detail-oriented
  • CCTV monitoring
  • Superior customer service
  • Surveillance
  • Emergency response
  • Access control
  • Patrol operations
  • Complex Problem-solving
  • Relationship building and management
  • Dispatch
  • Personnel screening

Accomplishments

  • Helped company recover $[Amount] by identifying and reporting internal theft.
  • Established and maintained anti-hijack and major theft protocol.
  • Reduced shoplifting rates by [Number]% through improved surveillance procedures.
  • Successfully completed two-week security training program.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].
  • Collaborated with team of [Number] in the development of [Project name].

Certification

  • Certified Security Supervisor (CSS) - International Foundation for Protection Officers (IFPO).
  • Loss Prevention Certified (LPC) – Loss Prevention Foundation.
  • Smart Card Alliance Contactless Payment and NFC Certifications – Secure Technology Alliance.
  • Maritime Security Awareness Certification – U.S Coast Guard Approved Providers.
  • Transportation Worker Identification Credential (TWIC) - Transportation Security Administration.
  • Taser X26, X2, and TASER 7 Certifications – Axon.
  • Cybersecurity Awareness Education Certificate – Federal Virtual Training Environment (FedVTE).
  • Executive Protection Specialist Certificate – Select-International Executive Protection Schools.
  • Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
  • Crisis Prevention Intervention (CPI) Certification - Crisis Prevention Institute.
  • Emergency Medical Technician (EMT) Basic Level Certification – National Registry of Emergency Medical Technicians.
  • Loss Prevention Qualified (LPQ) – Loss Prevention Foundation.
  • Crowd Manager Training Certificate – Various Fire Marshal Offices or Online Providers.
  • Certified in Homeland Security (CHS) Levels I-III - American Board for Certification in Homeland Security.
  • Certified Fraud Examiner (CFE) – Association of Certified Fraud Examiners.

Languages

English
Full Professional

Interests

  • I participate in low-impact exercises to strengthen core muscles
  • Gym Workouts
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Team Sports
  • Swimming
  • Committed to improving personal fitness through regular participation in [sport]
  • Passionate about balancing physical health with mental and emotional wellness
  • Regularly practice mindfulness and meditation for overall wellness
  • High-Intensity Interval Training
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Dancing
  • I like working with my hands and fixing things
  • I enjoy helping others and giving back to the community
  • Auto Repair/Restoration

Timeline

Security Officer

Securitas Security Services
01.2023 - Current

Security Officer

Allied Universal Security Services
02.2021 - 01.2022

Line Cook

BJ's Restaurant & Brewhouse
01.2018 - 12.2020

Moving Helper

Jays Moveing Company
03.2016 - 01.2018

Construction Assistant

Chris Reed Construction
01.2014 - 10.2016

High School Diploma -

Baden High School
Keith Mazzanti