Summary
Overview
Work History
Education
Skills
Certification
PERSONAL ATTRIBUTES
Interests
Timeline
Generic
Keith McBride

Keith McBride

Colorado Springs,CO

Summary

Dynamic professional with extensive hands-on experience in customer service and sales, complemented by a solid background in warehouse operations and team leadership. Recognized for exceptional problem-solving abilities and a proactive approach to challenges, consistently driving results in fast-paced environments. Adaptability and creativity are key strengths, enabling effective navigation through complex situations while maintaining a focus on organizational objectives. Committed to making meaningful contributions that advance team success and overall company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Amazon Stower/Non-Con Order Filler

Amazon Prime Products
11.2025 - 12.2025
  • Organized inventory in designated locations to optimize storage efficiency.
  • Operated handheld scanners to track and manage product movement accurately.
  • Collaborated with team members to streamline workflow processes and reduce delays.
  • Maintained cleanliness and organization of work areas to ensure safety compliance.
  • Help delivery drivers stay on schedule by helping load truck as efficiently as possible
  • Sorted over 1000 products onto shelves according to type, weight, and size daily.
  • Safely stacked items to maximize space within acceptable safety limits.
  • Utilized scanning equipment to quickly locate and identify items and stock locations.
  • Separated damaged items from functional ones before placing on shelves.
  • Delivered consistent results in line with company standards by following established operating procedures and demonstrating a strong work ethic.
  • Continuously sought opportunities for professional development through training sessions and workshops, enhancing overall job performance as a Stower.
  • Optimized storage space utilization through strategic placement of items based on size, weight, and frequency of use.

Customer Service Representative

Circle K
03.2025 - 10.2025
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Assisted in training new staff on company policies and customer service protocols.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs, as well as upselling when appropriate.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Conducted training sessions for new hires, ensuring consistent level of service across team.
  • Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
  • Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
  • Implemented rewards program that encouraged repeat business and strengthened customer relationships.
  • Enhanced customer loyalty by offering personalized solutions tailored to individual needs.

Kitchen Cook Volunteer

Spring Rescue Mission
03.2025 - 10.2025
  • Prepared and cooked meals for large groups, ensuring adherence to safety and sanitation standards.
  • Operated kitchen equipment, including ovens, grills, and fryers, maintaining functionality and cleanliness.
  • Collaborated with team members to streamline meal preparation processes, enhancing overall kitchen efficiency.
  • Assisted in inventory management by organizing supplies and monitoring stock levels for timely replenishment.
  • Implemented portion control measures to reduce food waste while maintaining quality of meals served.
  • Conducted regular inspections of food storage areas to comply with health codes and minimize safety risks.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
  • Adapted quickly to changing circumstances, adjusting recipes or cooking methods as needed based on ingredient availability or customer requests.
  • Supported the executive chef in daily operations, working collaboratively to meet high standards for food quality and customer satisfaction.
  • Boosted team morale, leading by example and offering constructive feedback.

Amazon Warehouse Associate

Amazon
10.2023 - 12.2023
  • Trained new employees on safety protocols and standard operating procedures for efficient operations.
  • Mentored junior associates in best practices for equipment operation and safety regulations adherence.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 90lbs.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Wheeled Vehicle Mechanic (91B)

United States Army
07.2021 - 09.2023
  • Inspected and diagnosed mechanical issues in wheeled vehicles to ensure operational reliability.
  • Performed routine maintenance tasks, including oil changes and tire rotations, to enhance vehicle performance.
  • Utilized diagnostic tools and equipment to troubleshoot vehicle systems effectively.
  • Assisted senior mechanics in complex repairs, gaining hands-on experience with advanced techniques.
  • Collaborated with team members to streamline maintenance processes, improving overall efficiency.
  • Ensured mission success by maintaining and repairing critical support vehicles such as Styker's, cargo trucks, and fueler's.
  • Collaborated with other mechanics to complete complex repairs, improving teamwork and communication within the unit.
  • Maximized vehicle lifespan with regular preventive maintenance checks and services, reducing overall repair costs.
  • Contributed to efficient shop operations by maintaining a clean, organized workspace for optimal productivity.
  • Repaired and replaced worn and damaged components.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Coordinated with parts department to determine availability of necessary components.
  • operated Forklifts and 8-wheeled vehicles frequently and safely.

Produce Associate

Mariano's
02.2021 - 06.2021
  • Assisted in receiving and inspecting produce deliveries for quality assurance.
  • Supported inventory management by restocking shelves and monitoring product expiration dates.
  • Maintained cleanliness and organization of produce department to enhance customer experience.
  • Engaged with customers to provide assistance and answer inquiries regarding produce selection.
  • Operated equipment safely, including pallet jacks, pilot lifts, and Balers during daily operations.
  • Collaborated with team members to ensure efficient workflow during peak hours.
  • Contributed to visual merchandising efforts by arranging displays attractively for promotions.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Improved store safety by quickly addressing spills, broken containers, or other hazards in the produce section.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prepare fresh squeezed juice daily

Front of House Staff Member

Chik-Fil-A
11.2020 - 01.2021
  • Utilized POS system to receive and process food and beverage orders.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Assisted in building a positive workplace culture through proactive communication, teamwork, and constructive feedback among colleagues.
  • Strengthened relationships with regular clientele through personalized interactions and attention to their preferences, fostering a sense of community within the establishment.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Communicated effectively with team members to ensure smooth operations.
  • Provided exceptional customer service in a fast-paced environment.

Education

High School Diploma -

Zion Benton Township HS
Zion, IL
06-2021

Skills

  • Organized/Detailed Oriented
  • Excellent Communication
  • Customer Service (phone & face-to-face)
  • Cash Management
  • Warehouse safety
  • Loading and unloading
  • Following instructions
  • Heavy lifting

  • Adaptable to change
  • Hand tool proficiency
  • Inventory Control
  • Problem Solving
  • Preventive maintenance checks
  • Food preparation
  • Safe food handling
  • Customer service

Certification

  • Certified Petition Circulator- Certified on 01/09/26

PERSONAL ATTRIBUTES

  • Honest and Reliable: Due to to having strong morals and ethics, I can bring a degree of honesty and reliability to any task I perform.
  • Flexible: I understand that things may change on a day to day basis and I am able to easily adapt and am comfortable with change.
  • Time Management: Good at prioritizing and managing my time and tasks well.

Interests

  • Volunteer Work
  • Fundraising Events
  • Participating in fundraising events to support local charities, schools, or community projects
  • Music

Timeline

Amazon Stower/Non-Con Order Filler

Amazon Prime Products
11.2025 - 12.2025

Customer Service Representative

Circle K
03.2025 - 10.2025

Kitchen Cook Volunteer

Spring Rescue Mission
03.2025 - 10.2025

Amazon Warehouse Associate

Amazon
10.2023 - 12.2023

Wheeled Vehicle Mechanic (91B)

United States Army
07.2021 - 09.2023

Produce Associate

Mariano's
02.2021 - 06.2021

Front of House Staff Member

Chik-Fil-A
11.2020 - 01.2021

High School Diploma -

Zion Benton Township HS