- Volunteer Work
- Fundraising Events
- Participating in fundraising events to support local charities, schools, or community projects
- Music
Keith McBride
Colorado Springs,CO
Summary
Dynamic professional with extensive hands-on experience in customer service and sales, complemented by a solid background in warehouse operations and team leadership. Recognized for exceptional problem-solving abilities and a proactive approach to challenges, consistently driving results in fast-paced environments. Adaptability and creativity are key strengths, enabling effective navigation through complex situations while maintaining a focus on organizational objectives. Committed to making meaningful contributions that advance team success and overall company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Amazon Stower/Non-Con Order Filler
Amazon Prime Products
11.2025 - 12.2025
- Organized inventory in designated locations to optimize storage efficiency.
- Operated handheld scanners to track and manage product movement accurately.
- Collaborated with team members to streamline workflow processes and reduce delays.
- Maintained cleanliness and organization of work areas to ensure safety compliance.
- Help delivery drivers stay on schedule by helping load truck as efficiently as possible
- Sorted over 1000 products onto shelves according to type, weight, and size daily.
- Safely stacked items to maximize space within acceptable safety limits.
- Utilized scanning equipment to quickly locate and identify items and stock locations.
- Separated damaged items from functional ones before placing on shelves.
- Delivered consistent results in line with company standards by following established operating procedures and demonstrating a strong work ethic.
- Continuously sought opportunities for professional development through training sessions and workshops, enhancing overall job performance as a Stower.
- Optimized storage space utilization through strategic placement of items based on size, weight, and frequency of use.
Customer Service Representative
Circle K
03.2025 - 10.2025
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted in training new staff on company policies and customer service protocols.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs, as well as upselling when appropriate.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Conducted training sessions for new hires, ensuring consistent level of service across team.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
- Implemented rewards program that encouraged repeat business and strengthened customer relationships.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
Kitchen Cook Volunteer
Spring Rescue Mission
03.2025 - 10.2025
- Prepared and cooked meals for large groups, ensuring adherence to safety and sanitation standards.
- Operated kitchen equipment, including ovens, grills, and fryers, maintaining functionality and cleanliness.
- Collaborated with team members to streamline meal preparation processes, enhancing overall kitchen efficiency.
- Assisted in inventory management by organizing supplies and monitoring stock levels for timely replenishment.
- Implemented portion control measures to reduce food waste while maintaining quality of meals served.
- Conducted regular inspections of food storage areas to comply with health codes and minimize safety risks.
- Cleaned and sanitized work areas, utensils and equipment.
- Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
- Adapted quickly to changing circumstances, adjusting recipes or cooking methods as needed based on ingredient availability or customer requests.
- Supported the executive chef in daily operations, working collaboratively to meet high standards for food quality and customer satisfaction.
- Boosted team morale, leading by example and offering constructive feedback.
Amazon Warehouse Associate
Amazon
10.2023 - 12.2023
- Trained new employees on safety protocols and standard operating procedures for efficient operations.
- Mentored junior associates in best practices for equipment operation and safety regulations adherence.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 90lbs.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Loaded, unloaded, and moved material to and from storage and production areas.
Wheeled Vehicle Mechanic (91B)
United States Army
07.2021 - 09.2023
- Inspected and diagnosed mechanical issues in wheeled vehicles to ensure operational reliability.
- Performed routine maintenance tasks, including oil changes and tire rotations, to enhance vehicle performance.
- Utilized diagnostic tools and equipment to troubleshoot vehicle systems effectively.
- Assisted senior mechanics in complex repairs, gaining hands-on experience with advanced techniques.
- Collaborated with team members to streamline maintenance processes, improving overall efficiency.
- Ensured mission success by maintaining and repairing critical support vehicles such as Styker's, cargo trucks, and fueler's.
- Collaborated with other mechanics to complete complex repairs, improving teamwork and communication within the unit.
- Maximized vehicle lifespan with regular preventive maintenance checks and services, reducing overall repair costs.
- Contributed to efficient shop operations by maintaining a clean, organized workspace for optimal productivity.
- Repaired and replaced worn and damaged components.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Coordinated with parts department to determine availability of necessary components.
- operated Forklifts and 8-wheeled vehicles frequently and safely.
Produce Associate
Mariano's
02.2021 - 06.2021
- Assisted in receiving and inspecting produce deliveries for quality assurance.
- Supported inventory management by restocking shelves and monitoring product expiration dates.
- Maintained cleanliness and organization of produce department to enhance customer experience.
- Engaged with customers to provide assistance and answer inquiries regarding produce selection.
- Operated equipment safely, including pallet jacks, pilot lifts, and Balers during daily operations.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Contributed to visual merchandising efforts by arranging displays attractively for promotions.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Pleasantly greeted customers and provided prompt and courteous service.
- Improved store safety by quickly addressing spills, broken containers, or other hazards in the produce section.
- Listened to customer needs and desires to identify and recommend optimal products.
- Prepare fresh squeezed juice daily
Front of House Staff Member
Chik-Fil-A
11.2020 - 01.2021
- Utilized POS system to receive and process food and beverage orders.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Assisted in building a positive workplace culture through proactive communication, teamwork, and constructive feedback among colleagues.
- Strengthened relationships with regular clientele through personalized interactions and attention to their preferences, fostering a sense of community within the establishment.
- Established welcoming atmosphere by greeting each guest warmly.
- Communicated effectively with team members to ensure smooth operations.
- Provided exceptional customer service in a fast-paced environment.
Education
High School Diploma -
Zion Benton Township HS
Zion, IL06-2021
Skills
- Organized/Detailed Oriented
- Excellent Communication
- Customer Service (phone & face-to-face)
- Cash Management
- Warehouse safety
- Loading and unloading
- Following instructions
- Heavy lifting
- Adaptable to change
- Hand tool proficiency
- Inventory Control
- Problem Solving
- Preventive maintenance checks
- Food preparation
- Safe food handling
- Customer service
Certification
- Certified Petition Circulator- Certified on 01/09/26
PERSONAL ATTRIBUTES
- Honest and Reliable: Due to to having strong morals and ethics, I can bring a degree of honesty and reliability to any task I perform.
- Flexible: I understand that things may change on a day to day basis and I am able to easily adapt and am comfortable with change.
- Time Management: Good at prioritizing and managing my time and tasks well.
Interests
Timeline
Amazon Stower/Non-Con Order Filler
Amazon Prime Products
11.2025 - 12.2025
Customer Service Representative
Circle K
03.2025 - 10.2025
Kitchen Cook Volunteer
Spring Rescue Mission
03.2025 - 10.2025
Amazon Warehouse Associate
Amazon
10.2023 - 12.2023
Wheeled Vehicle Mechanic (91B)
United States Army
07.2021 - 09.2023
Produce Associate
Mariano's
02.2021 - 06.2021
Front of House Staff Member
Chik-Fil-A
11.2020 - 01.2021
High School Diploma -
Zion Benton Township HS