Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Keith McLaurin Jr.

Henderson,NV

Summary

Dynamic professional with extensive experience in operational management and employee development at Hertz Car Rental. Expertise in performance monitoring and strategic planning led to significant enhancements in team productivity and streamlined workflows. Achievements include improved service quality and increased customer satisfaction. Strong commitment to fostering collaboration and driving results in high-pressure environments.

Overview

7
7
years of professional experience

Work History

Manager Associate

Hertz Car Rental
Las Vegas, NV
10.2023 - Current
  • Oversaw daily operations, ensuring adherence to company policies and procedures.
  • Facilitated training sessions for new employees on established protocols.
  • Managed inventory levels, ordering supplies to sustain operational efficiency.
  • Monitored staff performance and addressed issues promptly.
  • Analyzed customer feedback data to create action plans for service improvement.

Restorative Aide

Kindred LTACH
Las Vegas, NV
12.2018 - 10.2023
  • Facilitated mobility exercises to support rehabilitation programs for patients.
  • Documented patient progress and communicated changes promptly to nursing staff.
  • Collaborated with healthcare team to implement individualized care plans.
  • Monitored vital signs and reported findings to appropriate personnel.
  • Educated patients and families on care routines and safety protocols.
  • Assisted with patient positioning during treatments and activities to ensure comfort.

Education

High School Diploma -

Homewood-Flossmoor High School
Homewood, IL
06-2007

Some College (No Degree) - Sociology

Norfolk State University
Norfolk, VA

Skills

  • Operational and inventory management
  • Performance monitoring and management
  • Employee training and development
  • Customer feedback analysis
  • Sales techniques and strategies
  • Expense tracking and reporting
  • Staff management and leadership
  • Emergency response protocols
  • Safety compliance procedures
  • Documentation and reporting standards
  • Regulatory compliance knowledge
  • Key performance indicators (KPIs)
  • Work prioritization techniques

References

References available upon request.

Timeline

Manager Associate

Hertz Car Rental
10.2023 - Current

Restorative Aide

Kindred LTACH
12.2018 - 10.2023

High School Diploma -

Homewood-Flossmoor High School

Some College (No Degree) - Sociology

Norfolk State University

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