Keith Medrano
Dale,TX
Summary
Skilled Irrigation Technician with a strong background in system installation and maintenance. Renowned for mentoring junior technicians and implementing best practices that enhance operational efficiency and customer satisfaction.
Professional with significant experience in irrigation systems and landscape maintenance. Skilled in efficient water management, troubleshooting, and system installation. Known for strong team collaboration and achieving results, adaptable to changing needs. Reliable problem-solver with keen attention to effective resource utilization and operational excellence.
With these skills that I have acquired in the work field for the past 26 years, I am currently the majority owner of a Landscape Irrigation company, Kika's Irrigation LLC. I am responsible for the administrative and design aspects of my company and am constantly working with my team on better practices.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Irrigation Technician
Perfect Lawns
Austin, TX
04.2009 - 12.2015
- Installed and maintained irrigation systems to ensure optimal water distribution.
- Diagnosed and repaired irrigation equipment malfunctions efficiently.
- Conducted regular system inspections, identifying areas for improvement and maintenance.
- Collaborated with team members to streamline irrigation processes and enhance service delivery.
- Trained junior technicians on best practices for system installation and troubleshooting.
- Developed maintenance schedules to prolong system lifespan and reduce downtime.
- Implemented water conservation techniques that improved resource management practices.
- Oversaw project execution, ensuring compliance with safety regulations and company standards.
- Installed irrigation systems for all types of customers, both residential, and commercial.
- Supervised installation work of other technicians to make sure systems were fully operational.
- Troubleshot complex issues within existing irrigation systems to identify root causes and implement lasting solutions.
- Improved irrigation system efficiency by conducting regular inspections and maintenance tasks.
- Prioritized and corrected irrigation breaks to quickly restore service.
- Inspected sprinkler heads across grounds and identified maintenance needs.
- Maintained accurate records of all irrigation maintenance tasks, facilitating effective communication with clients and team members.
- Optimized water usage by regularly updating and fine-tuning irrigation controller settings based on environmental factors.
- Worked closely with fellow technicians while sharing knowledge about specific project challenges or new technologies being introduced into the field.
- Ensured proper functioning of all irrigation equipment, resulting in consistent water distribution across landscapes.
- Installed high-quality drip and sprinkler systems, resulting in increased plant health and reduced water consumption.
- Performed seasonal adjustments to the watering schedule, ensuring adequate hydration throughout changing weather conditions.
- Conducted thorough site evaluations to create customized plans that met client preferences while adhering to local regulations and best practices.
- Adjusted sprinkler head direction and angle based on identified wet and dry areas.
- Reduced water waste by implementing precise irrigation scheduling for optimal plant growth.
- Delivered high level of customer support by servicing malfunctioning systems within [Number] hours of complaint calls.
- Enhanced landscape health with careful monitoring of soil moisture levels and adjusting irrigation accordingly.
- Collaborated with landscape architects to design efficient and visually appealing irrigation systems.
- Demonstrated irrigation system features to customers and thoroughly explained functionalities and uses.
- Operated complex irrigation systems with computer controls and extensive distribution lines.
- Maintained irrigation systems, recirculators and water features in excellent condition through continuous upkeep.
- Educated customers about proper watering techniques, improving overall landscape quality within serviced communities.
- Stayed current on industry trends and technological advancements to provide clients with the most innovative solutions for their irrigation needs.
Tree Mover
Environmental Tree Design
Austin, TX
03.2003 - 03.2010
- Coordinated safe transport of trees and landscaping materials to client locations.
- Operated specialized lifting equipment for efficient loading and unloading of heavy items.
- Collaborated with team members to optimize workflow during high-demand periods.
- Implemented safety protocols to ensure compliance during all moving operations.
- Trained new staff on equipment usage and proper handling techniques for delicate materials.
- Monitored inventory levels of supplies and equipment to maintain operational readiness.
- Conducted routine maintenance checks on moving vehicles to ensure reliability and safety.
- Streamlined processes by developing best practices for packaging and securing items for transport.
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Strapped items down over protective padding to secure throughout transportation.
- Communicated with customers courteously and professionally to drive satisfaction.
- Managed time effectively, ensuring that all tasks were completed within allotted schedules while maintaining attention to detail.
- Enhanced team's skills with regular training sessions on packing and lifting techniques.
- Drove forklifts, pallet jacks and other equipment to move materials.
Irrigator
Forever Green
Austin, TX
06.2000 - 04.2002
- Managed irrigation systems to optimize water usage and promote plant health.
- Trained new staff on irrigation techniques and equipment operation.
- Conducted regular inspections of irrigation infrastructure for maintenance needs.
- Implemented scheduling adjustments based on weather patterns to enhance efficiency.
- Oversaw irrigation project timelines and resource allocation for improved workflow.
- Developed best practices for water conservation and sustainability initiatives within operations.
- Mentored junior irrigators in advanced irrigation technologies and methods for enhanced performance.
- Evaluated the performance of various irrigation methods in different environments, providing valuable insights into best practices.
- Reduced water waste through precise application of irrigation systems.
Substitute Teacher, K-5
A.I.S.D.
Austin, TX
10.1999 - 05.2001
- Developed and implemented lesson plans aligned with curriculum standards.
- Adapted instructional strategies to meet diverse student needs and learning styles.
- Managed classroom behavior to maintain a positive learning environment.
- Collaborated with teachers to support student progress and engagement.
IRS Contact Representatives
Internal Revenue Service, IRS
Austin, TX
01.1998 - 11.2000
- Responded to inquiries regarding tax regulations and procedures, ensuring accurate information delivery.
- Assisted taxpayers with account issues, facilitating resolution of disputes efficiently.
- Utilized IRS systems to retrieve and update taxpayer records, maintaining data integrity.
- Educated clients on tax filing requirements, enhancing taxpayer compliance and understanding.
- Collaborated with team members to streamline communication processes, improving response times.
- Identified areas for process improvement within customer service operations, recommending actionable solutions.
- Mentored new representatives on best practices for effective taxpayer interactions and problem-solving techniques.
- Analyzed common inquiries to develop training materials aimed at enhancing team performance and knowledge base.
- Adapted communication style based on individual preferences or cultural backgrounds of clients, ensuring clear understanding from both parties.
- Managed a high volume of inbound calls daily, maintaining composure under pressure while providing top-notch service to clients.
- Provided exceptional service by proactively addressing customers'' needs and concerns.
- Improved customer satisfaction by resolving issues efficiently and professionally.
- Conducted thorough research on complex inquiries, delivering informed solutions to customers'' unique challenges.
- Participated in regular professional development opportunities to enhance skills and stay current on industry trends.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Bachelor of Science - Illustration
Otis School of Art And Design
Los Angeles12-1998
Skills
- Pump installation
- Residential and commercial projects
- Electrical troubleshooting
- Verbal and written communication
Certification
- Irrigation and repairs License - current
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Irrigation Technician
Perfect Lawns
04.2009 - 12.2015
Tree Mover
Environmental Tree Design
03.2003 - 03.2010
Irrigator
Forever Green
06.2000 - 04.2002
Substitute Teacher, K-5
A.I.S.D.
10.1999 - 05.2001
IRS Contact Representatives
Internal Revenue Service, IRS
01.1998 - 11.2000
Bachelor of Science - Illustration
Otis School of Art And Design