Dynamic leader with a proven track record at ENK Industrial Battery Co., Inc, excelling in strategic visioning and negotiation. Leveraged customer relations and operational efficiency to significantly enhance profitability and market presence. Expert in B to B sales and sales development, achieving notable growth. Skilled in consulting, fostering strong partnerships, and driving direct sales with innovative solutions.
Overview
31
31
years of professional experience
Work History
Chief Executive Officer
ENK Industrial Battery Co., Inc
Dolomite, AL
08.2001 - 12.2024
Led strategic planning and execution to enhance profitability and company growth.
Negotiated contracts with vendors, suppliers, and partners.
Implemented strategic offerings to enhance the company's suite of products and services.
Promoted company values and ethics, ensuring a positive organizational culture.
Monitored company performance by measuring and analyzing results, and minimizing the impact of variances.
Developed creative solutions for complex problems facing the organization.
Cultivated strong relationships with business partners by providing exceptional customer service.
Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
Exceeded sales goals through upselling and cross-selling within the existing client base, as well as strategically attracting new business.
Eliminated company bottlenecks, reduced financial obstacles, and addressed work constraints to promote overall growth.
Hired, trained, and mentored staff members to maximize productivity.
Checked financial reports to confirm financial soundness, and good operating margin.
Ensured compliance with government regulations regarding safety standards and labor laws.
Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
Assisted with customer requests and answered questions to improve satisfaction.
Identified the needs of customers promptly and efficiently.
Territory Manager - Sales and Service
Allied Battery Co.
Hueytown, AL
10.1997 - 06.2001
Developed and implemented sales strategies to increase market share in a designated territory.
Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
Managed customer relationships by providing exceptional service, responding to inquiries, resolving complaints and ensuring customer satisfaction.
Identified customer needs by asking questions and advising on best solutions.
Initiated sales process by preparing contracts and drafting proposals.
Identified new business opportunities through networking with existing clients and prospects.
Increased territory sales by implementing strategic market penetration techniques.
Coordinated delivery of orders with vendors or third-party logistics providers.
Stayed current on competitor sales, prices, and products.
Maintained accurate records of sales activity using CRM software systems.
Service Technician
Keystone Battery
Washington, PA
05.1995 - 09.1997
Performed onsite repair of equipment at customer locations.
Diagnosed battery or charger issues using specialized testing equipment and tools.
Conducted repairs on various battery and charger types, ensuring optimal performance and safety.
Tested repaired items to ensure functionality before returning them to customers.
Communicated with clients for outstanding customer service, and to increase repeat business.
Completed scheduled appointments on time to drive quality service.
Responded quickly to emergency calls from clients needing immediate assistance.
Maintained accurate records of service calls, repairs, and parts used.
Tracked inventory used, and notified the supervisor about reordering needs.
Collaborated with team members to complete projects efficiently and effectively.
Framer
Martik Brothers Construction
Washington, PA
09.1993 - 02.1995
Analyzed blueprints and drawings to determine structural dimensions of framework.
Measured and cut lumber to specified dimensions using a hand saw, power miter saw, or radial arm saw.
Laid out patterns of interior partitions onto the floor before assembling the framing components that make up each partition wall.
Assembled and nailed together the framework of studs, headers, and sills.
Constructed wood trusses and rafters according to specifications.
Communicated with teammates and supervisors frequently to understand requirements, and complete projects on time.
Education
Some College (No Degree) - Computer Networking And Administration
Virginia College
Birmingham, AL
High School Diploma -
Jefferson Morgan High School
Jefferson, Pa
06-1993
Skills
Negotiation
Consulting
Customer relations
Operational efficiency
Strategic visioning
Direct sales
Sales and market development
B to B sales
Decision making and prioritization
References
References available upon request.
Timeline
Chief Executive Officer
ENK Industrial Battery Co., Inc
08.2001 - 12.2024
Territory Manager - Sales and Service
Allied Battery Co.
10.1997 - 06.2001
Service Technician
Keystone Battery
05.1995 - 09.1997
Framer
Martik Brothers Construction
09.1993 - 02.1995
Some College (No Degree) - Computer Networking And Administration