Keith Monzon
Irvine,CA
Summary
Motivated and Compassionate Healthcare Director with outstanding record of leading multi-disciplinary teams. Over 20 years of
experience in operations, quality and clinical outcomes, program management, and compliance.
Overview
26
26
years of professional experience
Work History
Director of Rehabilitation
Fountain Valley Regional Hospital
08.2001 - Current
- Manages and budgets over 50 FTEs of professionals that include Physical Therapists, Occupational Therapists, Speech Language Pathologists, Registered Nurses, and Physician Program Directors.
- Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
- Hire, train, supervise, and evaluate rehabilitation staff, including physical therapists, occupational therapists, and speech therapists.
- Develop and implement policies and procedures related to rehabilitation services.
- Develop and monitor rehabilitation budgets, including staffing and equipment needs.
- Ensure compliance with state and federal regulations related to rehabilitation services.
- Collaborate with other departments to coordinate patient care and ensure continuity of care.
- Develop and implement quality improvement programs to monitor and improve effectiveness of rehabilitation services.
- Provide education and training to patients and their families on rehabilitation goals and strategies.
- Participate in interdisciplinary rounds and meetings to discuss patient care and treatment plans.
Bariatric Program Manager
Fountain Valley Regional Hospital
03.2014 - Current
- Develop and oversee multidisciplinary bariatric program that meets patient needs and adheres to best practices.
- Manage staffing, budget, and program evaluation for bariatric program.
- Ensure compliance with accredited center requirements with quality improvement programs to enhance effectiveness of bariatric program.
Wound Care Director
Fountain Valley Regional Hospital
05.2020 - Current
- Develop and implement wound care protocols for inpatient and outpatient settings.
- Hire, train, supervise, and evaluate wound care staff.
- Collaborate with other departments to ensure timely and appropriate wound care.
- Monitor wound care outcomes and quality metrics, and implement process improvements.
- Manage wound care budgets and allocate resources for both inpatient and outpatient services.
- Ensure compliance with state and federal regulations, maintain documentation, and participate in interdisciplinary rounds and meetings.
Inpatient Rehabilitation Manager
Fountain Valley Regional Hospital
06.2001 - 08.2005
Staff Physical Therapist
Fountain Valley Regional Hospital
07.1997 - 06.2001
Education
Transitional Doctorate - Physical Therapy
Utica College
Utica, NY03.2018
Bachelor of Science - Physical Therapy
De La Salle University
Dasmarinas, Philippines05.1996
Skills
- Customer Experience
- Organizational Goal Development
- Interdisciplinary Care
- Clinical Staff Management
- Quality Improvement Plans
- Analytical Skills
- Policy and Program Development
- Creating Reports
- Image Editing and Digital Video
Accomplishments
- Improved customer satisfaction scores by 20% through effective conflict resolution and problem-solving skills.
- Maintained 99% productivity and achieved high employee satisfaction ratings of 85% or greater year over year.
- Successfully passed MBSAQIP Bariatric Accreditation, OPTUM, and other related centers of quality excellence.
- Reduced hospital-acquired pressure injuries in ICU, DOU, and Telemetry by re-educating staff, standardizing care, and improving access to skin care products.
- Increased access to video and telephonic translation devices to improve patient communication for patients with Limited English Proficiency.
- Redeployed Rehabilitation Team to COVID care units during surge, maintaining productivity and providing access to appropriate Rehabilitation Services to our non-COVID population.
- Reduced employee injury claims by $1.2 million as Administrative Director over Safe Patient Handling Team.
- Green-Belt Project: Reduced inventory waste in the Environmental Services supply and linen rooms.
- Experience with Union Staff and Union Negotiation Team as Director Representative.
- Joint Commission, GACH, CDPH experience as scribe and facility escort.
Timeline
Wound Care Director
Fountain Valley Regional Hospital
05.2020 - Current
Bariatric Program Manager
Fountain Valley Regional Hospital
03.2014 - Current
Director of Rehabilitation
Fountain Valley Regional Hospital
08.2001 - Current
Inpatient Rehabilitation Manager
Fountain Valley Regional Hospital
06.2001 - 08.2005
Staff Physical Therapist
Fountain Valley Regional Hospital
07.1997 - 06.2001
- Licensed Physical Therapist, California
- Certified Professional in Healthcare Quality - CPHQ
- American Physical Therapy Association, Member
- American College of Healthcare Executives, Member
- American Physical Therapy Association, Member
Transitional Doctorate - Physical Therapy
Utica College
Bachelor of Science - Physical Therapy
De La Salle University
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