Keith Moody
Ellettsville,IN
Summary
Dynamic leader with extensive experience in quality management and operational excellence, notably at Walmart. Expert in GMP knowledge and CAPA management, I've driven significant improvements in product quality and customer satisfaction. Skilled in fostering continuous improvement and regulatory compliance, my leadership has resulted in enhanced efficiency and a culture of accountability across teams.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Head of Quality
Walmart
07.2023 - Current
- Served as a primary point of contact for regulatory agencies during inspections and audits, demonstrating the company''s commitment to compliance and continuous improvement.
- Collaborated with suppliers to establish stringent quality criteria for incoming materials, enhancing overall product consistency.
- Streamlined quality control processes by integrating automated systems and reducing manual inspection tasks.
- Conducted regular audits of production processes, identifying areas for improvement and implementing changes to enhance overall product quality.
- Led a team of quality assurance professionals, ensuring consistent adherence to company standards and regulatory requirements.
- Developed comprehensive training programs for new hires, resulting in increased efficiency and knowledge among staff members.
- Increased customer satisfaction through timely response to inquiries, thorough investigation of issues, and implementation of corrective actions as needed.
- Ensured compliance with industry regulations by staying up-to-date on changing standards and providing guidance across multiple departments.
- Improved product quality by implementing rigorous inspection processes and updating standard operating procedures.
- Enhanced employee engagement in quality initiatives by recognizing individual contributions and promoting a culture of accountability.
- Initiated cross-functional collaborations with engineering and manufacturing teams to identify root causes of defects and implement corrective actions.
- Implemented Six Sigma methodologies throughout various departments, resulting in improved operational efficiencies and reduced process variability.
QA Supervisor
Catalent Pharma Solutions
05.2022 - 06.2023
- Increased customer satisfaction with products by ensuring consistent quality across all platforms and devices.
- Streamlined bug reporting process, expediting resolution times for critical issues.
- Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.
- Promoted continuous learning within the QA department through regular workshops and trainings focused on evolving industry best practices.
- Collaborated with stakeholders to establish key performance indicators for the QA team, driving continuous improvement efforts throughout the organization.
- Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
- Improved overall efficiency of the QA department through strategic planning and resource allocation.
- Established a culture of collaboration within the QA department, fostering open communication channels among team members.
- Ensured compliance with industry best practices by staying abreast of emerging trends in quality assurance management.
Production Manager
General Motors Co
04.2021 - 05.2022
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
Plant Manager
Goldstar Coal
10.2011 - 12.2018
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Directed employees and related programs to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and managers.
- Boosted employee morale and productivity through effective leadership and motivational techniques.
- Led, trained and coached plant staff to facilitate high levels of productivity and quality.
- Balanced labor needs with production schedules to optimize workforce utilization while maintaining output targets.
Chemical Specialist
Army
05.2008 - 08.2011
- Tested titration of chemical tanks in production line to check for ideal pH and other chemical levels and balance ratios.
- Delivered exceptional customer service by addressing inquiries promptly with accurate information regarding product specifications, usage recommendations, and safety precautions.
- Resolved complex technical issues with innovative problem-solving strategies, minimizing disruptions in daily operations.
- Optimized chemical processing efficiency through the development and implementation of new standard operating procedures.
- Collaborated with cross-functional teams to design innovative chemical products, meeting diverse industry requirements.
- Enhanced safety measures by conducting regular hazard assessments and employee training on chemical handling techniques.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ02-2021
Skills
- GMP Knowledge
- CAPA Management
- Operational Excellence
- Documentation Control
- Quality Management Systems
- Preventive Actions
- Corrective Actions
- Quality Metrics Monitoring
- Customer complaint handling
- Problem-solving abilities
- Customer Satisfaction
- Continuous Improvement
- SOP Development
- Regulatory Compliance
- External audit support
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of [70] in the development of [Project Athena].
Certification
- Six Sigma Certification
- First Aid Certification
The missing piece
Awarded the missing piece award for the successful my teams performance during covid.
Timeline
Head of Quality
Walmart
07.2023 - Current
QA Supervisor
Catalent Pharma Solutions
05.2022 - 06.2023
Production Manager
General Motors Co
04.2021 - 05.2022
Plant Manager
Goldstar Coal
10.2011 - 12.2018
Chemical Specialist
Army
05.2008 - 08.2011
Bachelor of Science - Business Administration And Management
University of Phoenix