Summary
Overview
Work History
Education
Skills
Timeline
KEITH MORRIS

KEITH MORRIS

Staten Island,NY

Summary

FACILITIES MANAGEMENT / BUILDING OPERATIONS Highly motivated quality-engineering, hands-on leader with extensive experience in building infrastructure operations and facilities management. Performance driver who serves as an example of excellence and integrity in managing special projects/events, building systems, and safety management. Exceptional organizational, problem-solving, team building, leadership, budget-management, and negotiation skills. Effective interpersonal and communications skills at all organizational levels.

Overview

21
21
years of professional experience

Work History

VP, CRES Head East Region Americas

Swiss Re
01.2020 - 09.2023
  • Promoted to East Area Head in August of 2020 and responsible for internal client relationships and real estate operations management for offices located within the east coast area
  • Manage location leads and office managers and responsible for real estate operations in nine offices from Boston to Miami
  • Oversee planning and monitoring of East-region annual operating budget ($25M)
  • Identify and pursue efficiency opportunities while optimizing customer service levels
  • Ensure overall financial compliance and diligence
  • Implement plans to ensure adherence to Swiss Re governance policies including Human Resource, Legal, Compliance, Financial, Sourcing and Safety and Security policy
  • Attract, retain, and develop talent
  • Create and implement staff development plans to continually improve required skills and behaviors
  • Oversee Global Management System reporting and complete audit requirements including ISO 14001 environmental reporting for each office
  • Oversee green team initiatives in each office
  • Key Performance Indicators : Annual Operations survey results, % office space utilization, % variance from budget, audit reports and carbon footprint targets
  • Oversee office communications for internal clients and staff for service and procedure changes and major transitions including office moves, restacks and significant service level or process changes.

AVP, NYC Office Manager

Swiss Re
07.2019 - 07.2020
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Managed relationships with key internal clients, vendors, and employees
  • Recruited, hired, and developed office staff
  • Developed staff in procedures and duties and worked with third party vendors regarding expectations of staff
  • Managed planning and monitoring of annual expenses of $8 million
  • Reviewed all invoices for office and ensured timely payment
  • Key accountability for budgeting, forecasting and oversight of expenses for the office
  • Managed space allotments for each business unit within the office
  • Oversee moves, on boarding and off boarding within the workplace management tool (Insight)
  • Managed all onsite health, safety and security for the office including managing fire and EAP drills, overseeing the maintenance of AED's and fire extinguishers, and working on CPR and AED training
  • Managed site business continuity plans ensuring appropriate procedures are documented and staff are fully trained
  • Oversaw external vendors for document management, food service, security, cleaning, and all office maintenance including monitoring performance, accountability, deliverables, and invoicing as defined by proposal and/or contract
  • Managed contractors for construction and infrastructure projects ensuring that works meets contract scope including all deadlines (project dates and budget)
  • Prepared Global Management System reporting and completed audit requirements including ISO 14001 environmental reporting for the office
  • Managed green team meetings and initiatives for the office
  • Coordinated with the Events business partner for all New York conferences, events, and large-scale meetings.

AVP

BUILDING SYSTEMS
01.2016 - 01.2019
  • Promoted to Building Systems Manager in June of 2016; then Eight months later in February of 2017 promoted to AVP of Facilities
  • Oversaw Capital and Operating budgets, purchasing, payroll, contracts, and contracted work
  • Worked closely with facility management team to ensure all building maintenance, including mechanical and infrastructure systems are completed and recorded accurately in a timely manner
  • Oversaw construction-management affairs and all building trades during construction projects
  • Utilized MS Word and Excel for reporting and documentation processes
  • Organizational Management: Developed and guided strategic operational goals pertaining to building infrastructure and maintenance of all building systems
  • Monitored progress of operational efficiencies of all building systems and generated weekly/monthly reports on status
  • Maintained required NYC permits and documentation
  • Value-Offered:
  • Delivered departmental efficiency through advanced engineering, technical support, and documentation procedures
  • Noted for exercising good judgment in hiring work crews, technical competence, work ethic, staff training and development, and take-charge-teamwork attitude.

CHIEF ENGINEER

01.2005 - 01.2016
  • Promoted after two years to spearhead maintenance-engineering day-to-day activities for a staff of 5 Engineers, while operating and maintaining the 500,000 sq
  • Ft
  • Global headquarters
  • Oversaw budget management, purchasing, payroll, contracts, and contracted work
  • Worked closely with facility management team to ensure all building maintenance, including mechanical and infrastructure systems are completed and recorded accurately in a timely manner
  • Oversaw construction-management affairs and all building trades during construction projects
  • Utilized MS Word and Excel for reporting and documentation processes
  • Leadership Highlights:
  • Compliance & Risk Management: Served as the Fire and Life Safety Director (FLSD) and possessed relevant certifications (F89)
  • Maintained all related documentation for life safety requirements
  • Conducted training sessions for staff certifications and building wide mandatory evacuation drills
  • Retained, rectified, and filed required documentation to clear any records of violations issued by government agencies, such as FDNY/DOB
  • Value-Offered:
  • Extensive knowledge of NYC building codes and engineering best practices
  • Knowledgeable in Mechanical, Electrical, Plumbing & Fire Protection (MEPF) systems and datacenter critical systems
  • Special Projects/Events: Collaborated with Sotheby’s department personnel on floor plans for proper electrical and HVAC needs
  • Scheduled and positioned staff with appropriate coverage for events
  • Value-Offered:
  • Assisted Department Head on all capital improvement projects from project conception, specifications, quality control, and pre-bid to construction management
  • Prioritized work orders and various contracts to meet fluctuating and tight deadlines
  • Vendor Management/Procurement: Procured all supplies while working closely with project contractors, internal associates, and external vendors/suppliers
  • Kept track of inventory and ensure engineering staff are equipped with adequate supplies to oversee day-to-day operations
  • Value-Offered:
  • Outsourced vendors, negotiated contracts, coordinated competitive bidding, and monitored quality of services
  • Cultivated relationships with project contractors and administrators; attended meetings to provide reports and technical assistance
  • Building Operations/Facilities Management: Worked closely with all engineering staff and facility administrators to coordinate all aspects of daily operations and provide support for all building infrastructure issues
  • Charged with ensuring quality control of all building infrastructure by analyzing daily situations and directing staff accordingly for effective problem-resolution
  • Conducted facility tours for potential buyers or leasing parties; including by not limited to banking firms and their team of engineers
  • Value-Offered:
  • Tracked progress of operational efficiencies of building systems and generate report on status
  • Scheduled preventative maintenance of HVAC/R and fire protection systems, including Exterior Façade and Café/Executive Kitchen equipment.

ENGINEER | MECHANIC |REFRIGERATION MACHINE OPERATOR

WAGNER COLLEGE
Staten Island, NY
01.2003 - 01.2005
  • Recruited to provide facility maintenance on all HVAC, Plumbing and Mechanical equipment; operated and maintained daily building and chiller plant operations as well as all auxiliary equipment in 15 campus buildings.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Maintained elevator and escalator maintenance records with external contractor
  • A private, co-educational, national liberal arts college.

Education

International Union of Operating Engineers Local #30 -

Completed Intensive 3-year Stationary Engineering Apprentice Program

Skills

  • Building Operations
  • Facilities Management
  • Commitment to Quality
  • Client Relationship
  • Dedication to Managing Resources Responsibly
  • Team Leadership
  • Staff Development
  • Facility Operations
  • Operational Efficiency and Safety
  • Service Contract Management
  • Equipment Maintenance and Installation
  • Facility Safety Management

Timeline

VP, CRES Head East Region Americas - Swiss Re
01.2020 - 09.2023
AVP, NYC Office Manager - Swiss Re
07.2019 - 07.2020
AVP - BUILDING SYSTEMS
01.2016 - 01.2019
CHIEF ENGINEER -
01.2005 - 01.2016
ENGINEER | MECHANIC |REFRIGERATION MACHINE OPERATOR - WAGNER COLLEGE
01.2003 - 01.2005
- International Union of Operating Engineers Local #30,

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