Keith Murray
Stillwater,NY
Summary
Seasoned Lead Auto Technician known for high productivity and efficiency in task completion. Skilled in diagnostic techniques, precision repair work, and advanced automotive technology. Excel at problem-solving, leadership, and communication, ensuring successful team collaboration and customer satisfaction.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Lead Auto Technician
Coachworks of Saratoga LLC
Stillwater, NY
07.2023 - Current
- Mobile Automotive Repair Business with Expertise
- I am the President and Owner
- I specialize in European Vehicles
- I work on all cars/vehicles, light trucks, motorcycles, and small machinery
- Performed diagnostic tests and repairs on vehicles, including electrical and computer systems.
- Repaired or replaced defective parts such as brakes, steering mechanisms, transmissions, and engines.
- Maintained records of customer service requests and repair orders for future reference.
- Diagnosed malfunctions in fuel injection systems using scan tools and other electronic devices.
- Communicated effectively with customers regarding estimated time frames for completion of repairs.
- Conducted routine inspections of shop equipment to ensure safe operation at all times.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
Auto Mechanic
Union Coachworks Inc.
Saratoga Springs, NY
03.1989 - Current
- Responsible for diagnosing, repairing, and maintaining all types of automotive equipment and machinery.
- Supervised and trained other mechanics in the shop on proper repair techniques.
- Developed preventive maintenance schedules to ensure optimal performance of vehicles and machines.
- Maintained accurate records of repairs and service performed on vehicles or machinery.
- Ordered parts needed for repairs as necessary from suppliers.
- Created estimates for customers regarding cost of labor and parts required for repairs or services requested.
- Diagnosed electrical problems with various diagnostic tools including scan tools, multimeters.
- Assisted with troubleshooting complex mechanical issues using specialized equipment when needed.
- Provided excellent customer service by answering any questions customers may have about their vehicles or repairs.
- Kept abreast of changes in technology related to vehicle systems by attending classes, seminars, trade shows.
- Wrote service orders, accepted payments and updated customer accounts to maintain CRM system.
Education
Bachelor of Arts - History & Geology
Skidmore College
Saratoga Springs, NY05-1991
Associate of Arts - Liberal Arts And General Studies
Russell Sage College
Albany, NY05-1986
Skills
- Drivability issues
- Electrical understanding
- ASE Certification
- Troubleshooting and diagnostics
- Performance Tuning
- Preventive Maintenance
- Vehicle Inspection
- Quality Control Management
Affiliations
- Ironman Athlete
- enjoy running, swimming, hiking, and cycling
- Avid outdoorsman enjoying fishing, hunting, and exploring the mountains
Accomplishments
- Certified running coach
- Certified Ironman University triathlon coach
Certification
- New York State Certified Automotive Excellence Program SAEP Technician
- ASE Certified Refrigerant & Recycling
- Recertified ASE Technician
- New York State Certified Motor Vehicle Inspector
- New York State Registered Mobile Automobile Repair Shop
References
References available upon request.
Timeline
Lead Auto Technician
Coachworks of Saratoga LLC
07.2023 - Current
Auto Mechanic
Union Coachworks Inc.
03.1989 - Current
Bachelor of Arts - History & Geology
Skidmore College
Associate of Arts - Liberal Arts And General Studies
Russell Sage College
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