Keith Nguyen
Product Manager
Pomona,CA
Summary
Forward-thinking Software Engineer with expertise in deciphering problems and deploying practical solutions. Talented at cultivating collaborative and supportive team environment.
Overview
1
1
Language
1
1
Certification
6
6
years of post-secondary education
13
13
years of professional experience
Work History
Product Manager
Wynne Systems Inc.
Irvine, CA
07.2012 - Current
- Managing a team of 5 developers and 2 QA members in the United States, Vietnam, and Australia.
- Launched a web transportation application from conceptual to large-scale deployments for 40+ large John Deere dealers.
- Maintain 6 legacy applications for 35 CAT dealers and ensure existing integrations continue to be functional with passive system checks and quarterly releases.
- Coordinate with customers and stakeholders on projects to set deliverables, timelines, and budgets. Manage communications between teams and handle any scope creep.
- Create functional spec documents and collaborate with developers on technical specifications. Design testing processes for the QA team and automate system tests with Postman.
- Consult with other Product Managers and technical experts to propose effective solutions in respect to limited budgets, resource constraints, and deadlines.
- Write back-end frameworks and design SQL database infrastructures for core applications (desktop, web, and mobile app).
- Create and deploy internal and external reports with Power BI and SQL queries.
- Create and update user guides for Support teams and end-users.
Executive Assistant
Cal Civic Engineering
Altadena, CA
07.2008 - 07.2012
- Handled communications between customers and land surveyor teams, and arranged logistics and travel arrangements for large projects.
- Lead a team of 3 to survey jobsites, deploy equipment with proper safety protocols, and perform manage projects to their completions.
- Built and managed a database for employees to reduce steps between invoicing and payrolls.
Education
Bachelor of Science - International Business Management
California State Polytechnic University, Pomona
Pomona, CA 09.2003 - 07.2009
Skills
C# / VBA / Java
SQL / PL
PowerBI
Agile Workflow
Confluence/Jira
Project Management
Certification
CPM - Certified Product Manager
Timeline
Product Manager
Wynne Systems Inc.
07.2012 - Current
Executive Assistant
Cal Civic Engineering
07.2008 - 07.2012
Bachelor of Science - International Business Management
California State Polytechnic University, Pomona
09.2003 - 07.2009