Keith Novara
Union,MO
Summary
With a proven track record at SSM Health DePaul Hospital - St. Louis, I excel in team leadership and emergency management, significantly enhancing security measures. My expertise in Avigilon monitoring and adeptness in conflict resolution have been pivotal in developing effective security strategies, achieving a marked reduction in incidents and fostering a safe environment.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Security Supervisor
SSM Health DePaul Hospital - St. Louis
06.2023 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Developed and implemented strategies to prevent and respond to security incidents.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Collaborated with management to develop security policies and procedures.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
- Enhanced effectiveness of security patrols by using data analytics to identify high-risk areas.
- Improved security team's situational awareness by integrating real-time incident reporting tools.
Security Supervisor
SSM St. Clare Hospital
10.2021 - 06.2023
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Police Detective
St. Louis Metropolitan Police Department
08.1988 - 10.2021
- Assisted victims of crimes by providing resources for support services and ensuring their rights were protected throughout the investigation process.
- Interrogated suspects using appropriate interview techniques to obtain crucial information for case resolution.
- Solved complex criminal cases by conducting thorough investigations and utilizing critical thinking skills.
- Collaborated with federal agencies on high-profile cases, resulting in successful arrests and convictions of dangerous criminals.
- Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
- Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
- Prepared comprehensive reports detailing investigative findings, supporting effective prosecutorial efforts in court cases.
- Conducted surveillance operations for intelligence gathering, leading to successful apprehension of suspects.
- Testified in court proceedings as an expert witness, providing accurate and detailed accounts of investigations conducted.
- Wrote detailed reports outlining case findings for internal files and legal purposes.
Education
Associate of Business Administration - Business Administration
Southeast Missouri State University
Cape Girardeau, MO05-1987
Skills
- Team leadership
- Avigilon monitoring
- Staff management
- Security personnel training
- Safety and security procedures
- Emergency response
- Skilled in conflict resolution
- Personnel supervision
- Emergency management
- Security screening
- Report analysis
- Access control
- Surveillance
Accomplishments
- Supervised 32 security officers and 5 dispatchers.
- Used Microsoft Excel to develop inventory tracking spreadsheets for patient's property & valuables.
- Development & implemented a new lost & found policy and evidence room at DePaul Hospital to keep track, store and return valuables to patients.
- Documented and resolved of returning over $50,000 in cash and valuables to patients / family members.
- Over $8,000.00 in cash from lost & found will be donated to DePaul's Greatest Need Account.
Certification
Avade Expert Instructor
IAHSS Supervisor Certified
Crisis Intervention Certified
Awards
SSM Health Outstanding Service Award November 2023
SSM Health Outstanding Service Award October 2024
Timeline
Security Supervisor
SSM Health DePaul Hospital - St. Louis
06.2023 - Current
Security Supervisor
SSM St. Clare Hospital
10.2021 - 06.2023
Police Detective
St. Louis Metropolitan Police Department
08.1988 - 10.2021
Avade Expert Instructor
IAHSS Supervisor Certified
Crisis Intervention Certified
Associate of Business Administration - Business Administration
Southeast Missouri State University
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